Branch Support Coordinator

The Terminix International Company Limited Partnership; United States; On-site; USD 32,000 - 51,000; Full time

Benefits offered by this job

Benefits start day 1

Job summary

Rentokil North America, Inc. is seeking an experienced Administrative Assistant to support day-to-day branch operations, from customer experience to billing and invoicing, records maintenance and scheduling.

This role collaborates across departments to keep systems accurate and processes smooth. The ideal candidate has 3–5 years of business administration, proficiency with Google Suite, and strong communication and organizational skills.

Qualifications

• 3-5 years business administrative experience preferred.
• Skill with Google Suite preferred.
• Preferred experience supervising others.

Responsibilities

• General Admin Tasks: day-to-day branch administrative duties including customer experience, billing and invoicing, maintaining system records, scheduling, and sales entry.
• Accounts Payable: creating POs and coding/processing bills.
• Accounts Receivable: partnering with collections, credit requests, refunds, and price changes, pulling invoices as needed.
• Customer contract management (database, price increases, new agreements).
• Office Supply Inventory management.

Skills

Google Suite

Customer service

Organisational skills

Communication skills

Education

High school diploma or GED

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Principal Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following:

• General Admin Tasks Responsible for the day to day branch administrative duties such as customer experience, billing and invoicing, maintaining system records, scheduling, sales entry, etc.
• Responsible for Accounts Payable processes including creating POs and coding/ processing bills.
• Responsible for Accounts Receivable processes including partnering with collection team, credit requests, refunds, and price changes, and pulling invoices as appropriate.
• Customer contract management (database, price increases, new agreements).
• Responsible for Office Supply Inventory.
• Responsible for Aspire Support (sales entry, routing, client contact info & client inventory updates).
• Successfully supports branches in other assigned functions as delegated.
• Admin/ Warehouse Tasks Maintaining adequate inventories of all supplies alongside the Warehouse manager (if applicable).
• Maintains Branch Holiday Pipeline Aspire Support (Sales Delivery Tickets, Replacement Tickets/ Blooming Tickets; Master Blooming Schedules).
• Admin Month End Tasks Assist with Commission SOP Manage/ Assist with MUR Reporting Physical Inventory Processes (Aspire).

CANDIDATE SUMMARY

Required Experience 3-5 years business administrative experience preferred Skill with Google Suite Preferred Experience supervising others preferred

Required Leadership Traits and Characteristics

• Excellent listening and communication skills
• Excellent customer service skills
• Skill in written and verbal communications
• Skill in organisation and time management - ability to work on multiple tasks, and take direction from multiple departments at one time
• Skill in providing timely and clear and concise feedback
• Attention to detail and analytical skills
• Customer focus and growth mindset.
• Outstanding problem-solving abilities
• The ability to handle stress and stress related situations.
• The ability to work independently, taking the initiative.

Formal Education, Qualifications or Training High school diploma or GED required 3-5 years experience in a similar administrative role preferred

#RTX100 Base Range: $23.00 - $37.00/ hour Base Pay Range : $0.00 - $0.00 While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

• Professional and Personal Growth
• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)
• Health and Wellness
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Savings and Retirement
• 401(k) retirement plan with company-matching contributions
• Work-Life Balance
• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue.

These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.