Branch Support Coordinator

Ambius; Cleveland (OH); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Vacation and sick days

Paid holidays

Tuition Reimbursement benefits

Job summary

Ambius in Cleveland, OH is seeking an experienced Administrative professional to support daily branch operations, ensuring accurate records, scheduling, and sales entry. The role emphasizes strong customer interaction and meticulous data handling.

Responsibilities include processing AP/AR, managing contracts and price changes, maintaining inventories, and supporting Aspire tasks and month-end processes. Excellent communication and organizational skills are essential in a fast-paced environment.

Qualifications

• 3-5 years business administrative experience preferred.
• Excellent listening and communication skills.
• Strong written and verbal communication skills.
• Detail-oriented with strong time management and organizational abilities.
• Ability to work in a fast-paced environment and take direction from multiple departments.

Responsibilities

• Perform daily branch administrative duties including customer experience, records, scheduling, and sales entry.
• Handle accounts payable processing, including POs and bill coding.
• Process accounts receivable with the collections team, refunds, price changes, and invoice retrieval.
• Manage customer contracts, databases, price increases, and new agreements.
• Maintain office supplies and inventory; assist with material purchases for new sales.
• Aspire Support: sales entry, routing, client contact info and inventory updates.
• Support admin/warehouse tasks, monitor branch holiday pipeline, and month-end tasks.
• Assist with commissions SOP and MUR reporting; conduct physical inventory processes (Aspire).

Skills

Communication

Customer service

Time management

Detail-oriented

Multi-tasking

Written and verbal communication

Initiative

Independent work

Education

High school diploma or GED

Tools

Google Suite

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!For more information about our benefits, see below!We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to \"protect people, enhance lives, and preserve the planet.\"General Admin TasksResponsible for the day to day branch administrative duties such as customer experience, maintaining system records, scheduling, sales entry, etc.Responsible for Accounts Payable processes including creating POs and coding/ processing bills.Responsible for Accounts Receivable processes including partnering with collection team, credit requests, refunds, and price changes, and pulling invoices as appropriateCustomer contract management (database, price increases, new agreements)Responsible for Office Supply InventoryResponsible for material purchases for new salesResponsible for Aspire Support (sales entry, routing, client contact info & client inventory updates)Successfully supports branches in other assigned functions as delegated.Admin/ Warehouse TasksMaintaining adequate inventories of all supplies alongside the Warehouse manager (if applicable).Maintains Branch Holiday PipelineAspire Support (Sales Delivery Tickets, Replacement Tickets/ Blooming Tickets; Master Blooming Schedules.)Admin Month End TasksAssist with Commission SOPManage/ Assist with MUR ReportingPhysical Inventory Processes (Aspire)CANDIDATE SUMMARYRequired Experience3-5 years business administrative experience preferredSkill with Google Suite PreferredRequired Traits and CharacteristicsExcellent listening and communication skillsExcellent customer service skillsSkill in written and verbal communicationsSkill in detailed organisation and time management - ability to work on multiple tasks, and take direction from multiple departments simultaneously.Attention to detail and analytical skillsCustomer focus and growth mindset.Outstanding problem-solving abilitiesThe ability to handle a fast-paced environment.The ability to work independently, taking the initiative.Formal Education, Qualifications or TrainingHigh school diploma or GED required3-5 years experience in a similar administrative role preferredAspire experience a plus, but not requiredPay: $24/HR#RTX200Base Pay Range: $0.00 - $0.00While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).Why Choose Us?A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.Click here to read more about our Total Rewards Program which includes:Professional and Personal GrowthMultiple avenues to grow your careerTraining and development programs availableTuition Reimbursement benefits (for FT Colleagues)Health and WellnessFull-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much moreSavings and Retirement401(k) retirement plan with company-matching contributionsWork-Life BalanceVacation days & sick daysCompany-paid holidays & floating holidaysA company mindset that prioritizes health, safety, and flexibilityWe are looking for individuals who want to make a difference where our customers live and work. Is that you?This company is a Drug Free workplace.Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.California residents click here to review your privacy rights.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.