Branch Supervisor - Waterworks

Ferguson; Salinas (CA); On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Paid time off

Life insurance

401(k) with company match

Mental health coverage

Gender-affirming benefits

Parental leave

Job summary

Ferguson in Salinas, CA is seeking a Branch Supervisor to lead daily branch operations, guide a customer-facing team, and ensure safe, efficient performance. You’ll connect strategy with execution, coach staff, and manage inventories while promoting service quality and sales growth.

Qualified candidates will have a high school diploma, leadership experience in sales/ops, and a collaborative, data-informed approach to decision-making. Strong communication and problem-solving skills are essential.

Qualifications

• Experience leading teams in sales and operations.
• Comfort with financials and using data to guide decisions.
• A collaborative, coaching-focused leadership style.
• A track record of building team trust and consistency.
• Clear, calm problem-solving—even when things move fast.
• Familiarity with process improvement and day-to-day execution.
• Insight into the local market and what matters to your customers.

Responsibilities

• Provide leadership for the organization’s customer-facing associates and branch functions.
• Develop a team with a focus on customer service, policy and strategy implementation.
• Run the overall operation of a branch location including hiring, coaching, and scheduling of employees to ensure efficient and quality branch operations.
• Maintain inventories at adequate levels, promote sales, and maintain the appearance of the branch.
• Build and maintain an environment of engagement by listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.
• Analyze store data and identify areas of opportunity, and implement solutions to continuously improve the overall performance of the location.
• Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures.

Skills

Team leadership

Data-driven decisions

Process improvement

Customer service

Collaboration

Problem solving

Education

High school diploma or equivalent

Job description

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Take the lead. Support your team. Strengthen your community.

As Branch Supervisor, you'll guide daily operations, support a motivated team, and build trusted relationships with customers and vendors. You'll work hands-on to connect strategy with action, encourage learning and growth, and keep the branch running safely and smoothly.

Schedule: Monday through Friday, 7:00 AM to 4:00 PM

Responsibilities:

• Provide leadership for the organization’s customer-facing associates and branch functions
• Develop a team with a focus on customer service, policy and strategy implementation
• Run the overall operation of a branch location including hiring, coaching, and scheduling of employees to ensure efficient and quality branch operations
• Maintain inventories at adequate levels, promote sales, and maintain the appearance of the branch
• Build and maintain an environment of engagement by listening to feedback from leaders, associates, and customers and implementing solutions to solve problems
• Analyze store data and identify areas of opportunity, and implement solutions to continuously improve the overall performance of the location
• Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures

Qualifications:

• Experience leading teams in sales and operations
• High school diploma or equivalent required.
• Comfort with financials and using data to guide decisions
• A collaborative, coaching-focused leadership style
• A track record of building team trust and consistency
• Clear, calm problem-solving-evenly when things move fast
• Familiarity with process improvement and day-to-day execution
• Insight into the local market and what matters to your customers

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range:

$30.22 - $45.36

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information