Branch Supervisor I/II

Tinker Federal Credit Union; Denton (TX); On-site; USD 63,000 - 97,000; Full time

Job summary

Tinker Federal Credit Union’s Denton branch seeks a Branch Supervisor I/II to lead daily branch operations and deliver exceptional member service. You will identify member financial needs, guide solutions, and supervise staff to ensure smooth, compliant operations.

Requires an associate degree and 3–4 years in financial services, with supervisory experience preferred. Travel to OKC for training may be required; exempt salary range is provided.

Qualifications

• Associate degree in business, finance, accounting, or related field required.
• 3 years of experience in financial institutions for Level I; 4 years for Level II with 1 year supervisory experience preferred.
• Certification and licensing requirements as listed in the job posting.

Responsibilities

• Ensure outstanding service to members.
• Identify members' financial needs and suggest Credit Union solutions.
• Supervise and coordinate branch staff activities.

Skills

Customer service

Supervisory skills

Cash handling

Regulatory knowledge

Education

Associate degree in business, finance, accounting, or related field

Tools

Office equipment

Job description

Tinker Federal Credit Union’s Denton branch has an immediate opening for a Branch Supervisor I/II! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!

As a Branch Supervisor I/II, you will be responsible for the following:

• Ensuring that outstanding service is delivered to both internal and external members.
• Ensuring each employee identifies members’ financial needs and suggests appropriate Credit Union solutions.
• Supervising and coordinating the activities of assigned branch personnel.

Salary Range:

This is an exempt position. The salary range is $63,151-$78,939 or $77,809-$97,261 annually; however, actual placement within the range will be determined individually based on your experience relative to organizational needs and internal salary equity.

Schedule:

Approximately 8:30 AM - 5:30 PM Monday-Friday, 8:30 AM - 12:30 PM rotating Saturdays, & rotating weekly schedule open/mid/close.

Education/Experience:

You must have an associate degree in business, finance, accounting, or a related field.

Level I: Requires three years of experience related to financial institutions. Supervisory experience preferred.

Level II: Requires four years of experience related to financial institutions (one year of the experience must be a supervisory level equivalent to a Branch and Floating Branch Supervisor I).

Applicable work experience and/or military experience may be substituted for education at the rate of two years of experience for one year of education. Applicable additional education levels or relevant but not required certifications may be eligible to satisfy minimum experience requirements.

Certificates, Licenses, Registrations:

• Certify through the Manager/Supervisor – Branch degree program of TFCU University.
• Maintain license to sell credit life and disability insurance.
• Complete and pass regulation tutorials.
• Incumbent Bonding REQUIRED by TFCU’s chosen authority.

Keys to success:

In order to be successful as a Branch Supervisor I/II, you must possess these qualifications:

• Must be willing to travel to the Oklahoma City metro area for various training classes and in-branch training opportunities as needed.
• Knowledge of TFCU lending policies and procedures.
• Knowledge of TFCU history, code of ethics, products, and services.
• Knowledge of privacy procedures, confidentiality guidelines and cash handling standards.
• Knowledge of Reg. CC, Reg. DD, Reg. J, Reg. D, Reg. E., Reg. B and Reg. Z.
• Knowledge of Equal Credit Opportunity Act, Fair Credit Reporting Act, Home Mortgage Disclosure Act, IRS rules for IRAs and NCUA share insurance rules.
• Ability to use and maintain basic, fundamental office equipment.
• Flexibility to work a variety of schedules, including rotating Saturdays.