Branch Services & Agent Support Specialist

Howard Hanna Real Estate Services; Cornelius (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Health Savings Account

Disability insurance

Paid time off

Holidays

Job summary

Howard Hanna Allen Tate Real Estate is seeking a Branch Services Specialist to support two office locations and collaborate with Branch Leaders. You will handle administrative duties, agent onboarding, and office operations to keep busy offices efficient.

The role involves coordinating calendars, purchasing, IT liaison, and transaction support while engaging with agents and leadership to drive smooth branch performance.

Qualifications

• Associate's degree or 3–5 years of branch operations experience.
• Real estate office experience preferred.
• Ability to work with a diverse group and communicate professionally.
• Proficiency in Google Workspace and other office technologies.
• Strong written and verbal communication skills.
• Experience managing social media platforms (Facebook, Instagram).
• Highly organized with multi-project multitasking ability.

Responsibilities

• Process onboarding, departures, and transfers for agents.
• Assist with onboarding paperwork reviews and completions.
• Coordinate affiliation paperwork and agent systems access.
• Support branch leaders and agents; manage calendars and floor duties.
• Oversee office purchasing, supplies, and equipment.
• Handle mail, phone transfers, and IT ticket triage with IT as needed.
• Support agent transactions with deposits and paperwork.
• Coordinate branch logistics and maintenance activities.
• Assist in recruiting materials, events, and social posts.

Skills

Onboarding paperwork

Affiliation paperwork

Office administration

Google Workspace

Social media management

Event coordination

Communication skills

Facilities management

Vendor coordination

Education

Associate's degree

Tools

Google Business Suite

Job description

Howard Hanna Allen Tate Real Estate is seeking a Branch Services Specialist to support two office locations and collaborate with Branch Leaders. You will handle administrative duties, agent onboarding, and office operations to keep busy offices efficient.

The role involves coordinating calendars, purchasing, IT liaison, and transaction support while engaging with agents and leadership to drive smooth branch performance.