Branch Operations & Agent Support Specialist

Howard Hanna; Cornelius (NC); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision insurance

401 (k) plan

Health Savings Account

Long-term and Short-term disability

paid time off (PTO)

Holidays

and more

Job summary

Howard Hanna Allen Tate Real Estate is seeking a dedicated Branch Services Specialist to support two offices in Lake Norman and Center City. You will handle onboarding paperwork, agent support, and branch operations from an in-office role under Branch Leaders and the Regional Vice President.

The position emphasizes administrative excellence, cross-team coordination, and proactive office management to keep transactions and workflows running smoothly.

Qualifications

• Associate's degree or 3-5 years of branch operations preferred.
• Real Estate Office experience preferred.
• Proficient with Google Business Suite and office technologies.
• Clear, professional written and verbal communication.
• Experience managing social media platforms (Facebook, Instagram).
• Strong organizational skills and ability to work independently.

Responsibilities

• Process onboarding, departures, and transfers for agents.
• Review and complete agent onboarding paperwork.
• Manage affiliation paperwork and branch supplies.
• Coordinate branch logistics, maintenance, and office equipment.
• Maintain calendars, floor duty schedules, and communications.
• Provide transaction support and agent tech assistance.
• Support Branch Leaders with recruiting packages and events.
• Organize agent trainings, Lunch & Learns, and webinars.

Skills

Communication skills

Excellent organizational skills

Independent worker

Adaptability

Team collaboration

Education

Associate's degree

3-5 years of branch operations experience

Tools

Google Business Suite

Social media management (Facebook, Instagram)

Job description

Howard Hanna Allen Tate Real Estate is seeking a dedicated Branch Services Specialist to support two offices in Lake Norman and Center City. You will handle onboarding paperwork, agent support, and branch operations from an in-office role under Branch Leaders and the Regional Vice President.

The position emphasizes administrative excellence, cross-team coordination, and proactive office management to keep transactions and workflows running smoothly.