Branch Service Manager: Lead Pest Tech Teams

The Terminix International Company Limited Partnership; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Cell phone

Laptop

Medical, dental and vision coverage

Disability and Life Insurance

Paid time off

Job summary

The Terminix International Company Limited Partnership is seeking a Service Manager to lead local Pest Technician Teams and ensure outstanding service delivery for Terminix products. You will drive branch operations, maintain safety standards, and respond to customer concerns to maximize satisfaction.

Ideal candidates bring leadership, strong communication, and a proactive approach to problem solving, with willingness to relocate and a valid driver's license.

Qualifications

• An associate’s degree (A four year degree is highly desirable)
• Must possess a valid driver's license from state of residence
• Having 1-2 years of related experience is very helpful, but not required
• Willingness to relocate is highly desirable
• You are able to effectively lead and motivate others
• You have strong communications skills – impersonal, written, presenting
• You are good at problem solving and coming up with practical solutions
• You are able to build rapport easily and establish trust with customers and employees
• You are detailed oriented and understand the importance of safety
• You have a good aptitude for basic/intermediate math-- necessary for doing calculations related to sales and service
• Given our business, you should be comfortable working outside and in confined spaces like crawl spaces and attics when necessary

Responsibilities

• Monitoring branch scheduling and ensuring pest tech routes are successfully completed
• Ensuring regulatory compliance and safety standards are met or exceeded
• Responding to customer concerns, including resolving cancellation requests
• Inspecting and evaluating the performance of Pest Technicians
• Monitoring and maintaining inventory levels of pest control products
• Facilitating continual training of local sales and service teams

Skills

Leadership

Communication

Problem solving

Customer rapport

Relocation willingness

Education

Associate's degree

Four year degree desirable

Job description

The Terminix International Company Limited Partnership is seeking a Service Manager to lead local Pest Technician Teams and ensure outstanding service delivery for Terminix products. You will drive branch operations, maintain safety standards, and respond to customer concerns to maximize satisfaction.

Ideal candidates bring leadership, strong communication, and a proactive approach to problem solving, with willingness to relocate and a valid driver's license.