Branch Security Officer - Miami Design District

Tiffany & Co.; Miami (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A luxury jewelry and specialty retailer is looking for a Brand Security Officer in Miami, Florida. The role includes ensuring security and operations support, providing exceptional service, and acting as a Tiffany ambassador to enhance client experiences. Candidates should have a high school diploma, basic computer skills, and the ability to work flexible hours. This position requires a proactive approach to security and a strong commitment to customer satisfaction.

Qualifications

• High School Graduate required.
• Basic computer skills needed.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Provide exceptional security and operations support.
• Partner with Senior Security Officer to deter theft.
• Ensure adherence to security systems and procedures.
• Carry out operations tasks including opening and closing procedures.

Skills

Basic computer skills

Ability to work retail store hours

Education

High School Graduate

Job description

At Tiffany, we expect our employees to deliver the Tiffany Experience to each customer and Tiffany is committed

to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream

to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a

dedicated commitment to corporate sustainability.

The Brand Security Officer must be able to think strategically while also being hands‑on in overseeing the day‑to‑day execution of the agreed upon strategy with a focus on clients, people and brand desirability. They will be

open and approachable and will work with both the central team and the local teams in a transparent, united and

mutually supportive manner. They must model and champion our core belief; People Make the Difference and

our values; Be Creative & Innovative, Deliver Excellence and Cultivate an Entrepreneurial Spirit

As a Tiffany Branch Security Officer, you will:

Security Controls and Operations

• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
• Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.
• Cover both security and back of house operations and controls.

Sales

• Provide a positive Tiffany experience from beginning to end for each client.
• Deepen the relationship with our clients to drive lifetime dedication and spend.
• Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.

Service

• Elevate in store experience consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador during every customer interaction.
• Demonstrate Client Experience Behaviors identified within the NPS program.
• Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and connect with store team.

Experience

Required

• High School Graduate.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Authorization to work in the United States or in the country where the position is based.

Desired

• Experience in a retail/security environment.
• 1-year prior experience in a security related position.

Equal Opportunity Employer