Branch Security Officer - Miami Design District

Inside Lvmh; Town of Florida (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A luxury brand is seeking a Branch Security Officer in New York to enhance security and customer service at its retail location. The ideal candidate should have a high school diploma, basic computer skills, and experience in a security or retail environment. Responsibilities include supporting sales, maintaining security operations, and ensuring exceptional client experiences during every interaction. Candidates should be prepared to work various retail hours, including nights and weekends.

Qualifications

• High School Graduate.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Authorization to work in the United States or in the country where the position is based.
• Experience in a retail/security environment.
• 1-year prior experience in a security related position.

Responsibilities

• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer and Management to deter theft and respond to emergency situations.
• Ensure security systems and procedures are adhered to.
• Assist with facilities repairs and communicate with the store team.
• Act as a Tiffany ambassador and support store operations.

Skills

Basic computer skills

Customer service skills

Ability to work retail store hours

Experience in security

Communication skills

Education

High School Graduate

Job description

Branch Security Officer - Miami Design District

At Tiffany, we expect our employees to deliver the Tiffany Experience to each customer and Tiffany is committed
to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream
to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a
dedicated commitment to corporate sustainability.

The Brand Security Officer must be able to think strategically while also being hands-on in overseeing the day-today execution of the agreed upon strategy with a focus on clients, people and brand desirability. They will be
open and approachable and will work with both the central team and the local teams in a transparent, united and
mutually supportive manner. They must model and champion our core belief; People Make the Difference and
our values; Be Creative & Innovative, Deliver Excellence and Cultivate an Entrepreneurial Spirit

As a Tiffany Branch Security Officer, you will:

Security Controls and Operations:

• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer and Management to deter theft, report missing
  assets, respond to emergency situations and implement Incident Management Programs
  procedures.
• Ensure security systems and procedures are adhered to by following up on daily
  inspections, equipment, alarm tests, inspections, key access, and report submissions.
• Carry out operations tasks including opening and closing procedures. Assist with facilities
  repairs and communicate with store team.
• Cover both security and back of house operations and controls.
  
• Provide a positive Tiffany experience from beginning to end for each client.
• Deepen the relationship with our clients to drive lifetime dedication and spend.
• Act as a Tiffany ambassador and carry out store operations to support the store in consistently
  achieving sales plan.

Service:

• Elevate in store experience consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador during every customer interaction.
• Demonstrate Client Experience Behaviors identified within the NPS program.
• Implement standard processes by optimizing hospitality and store amenities to create unique
  experiences and act on NPS scores and client feedback.
• Carry out operations tasks including opening and closing procedures. Assist with facilities
  repairs and connect with store team

EXPERIENCE

Required

• High School Graduate.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Authorization to work in the United States or in the country where the position is based
• Experience in a retail/security environment.
• 1-year prior experience in a security related position.