Branch Security Officer - Austin

Inside Lvmh; Watseka (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

A luxury retail company is searching for a Branch Security Officer in Watseka, Illinois. The role involves providing exceptional security and operational support while enhancing the customer experience. Applicants must have a high school diploma, previous security experience, and be able to work flexible hours including nights and weekends. This position offers a chance to be part of a prestigious brand dedicated to excellence and customer satisfaction.

Qualifications

• High School Graduate.
• Basic computer skills.
• Ability to work retail store hours including nights, weekends, and holidays.
• Authorization to work in the United States.
• Experience in a retail/security environment.
• 1-year prior experience in a security related position.

Responsibilities

• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer to deter theft and respond to emergencies.
• Ensure security systems and procedures are adhered to through inspections.
• Cover security and back of house operations and controls.
• Cover security and back-of-house operations and controls.
• Provide a positive Tiffany experience from start to finish for each client.
• Deepen client relationships to drive lifetime dedication and spend.
• Act as a Tiffany ambassador and support store in achieving sales plan.

Skills

Basic computer skills

Customer service

Operational support

Authorization to work in the United St

Education

High School Graduate

Job description

At Tiffany, we expect our employees to deliver the Tiffany Experience to each customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.

As a Tiffany Branch Security Officer, you will:

Security Controls and Operations

• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
• Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.
• Cover both security and back of house operations and controls.
• Provide a positive Tiffany experience from beginning to end for each client.
• Deepen the relationship with our clients to drive lifetime dedication and spend.
• Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.

Service

• Elevate in store experience consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the NPS program.
• Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and connect with store team.

Experience

Required

• High School Graduate.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Authorization to work in the United States or in the country where the position is based.
• Experience in a retail/security environment.
• 1-year prior experience in a security related position.