Branch Security Officer - Edina Southdale

LVMH Group; Edina (MN); On-site; USD 35,000 - 45,000; Full time

Job summary

LVMH Group is seeking a Branch Security Officer for the Edina Southdale location to maintain a secure environment for clients and employees. The officer will serve as an ambassador for Tiffany, ensuring a positive experience while managing security and store operations.

The ideal candidate will have a High School Diploma, customer service skills, and experience in a retail/security environment, demonstrating a commitment to safety and excellent client interactions.

Qualifications

• High School Diploma required.
• Ability to work retail hours including nights and weekends.
• 1 year prior experience in a security related position.

Responsibilities

• Maintain a secure environment for clients and employees.
• Deepen client relationships to drive loyalty and sales.
• Provide exceptional security and operations support.

Skills

Customer service skills

Security awareness

Communication skills

Education

High School Diploma

Job description

Branch Security Officer - Edina Southdale

The Security Officer maintains a secure environment for clients and employees at all times. This role includes serving as an ambassador and first point of contact for Tiffany clients and is critical to providing a positive Tiffany experience from beginning to end for each client. Responsibilities include both security and back‑of‑house operations and controls.

Sales: Deepen the relationship with our clients to drive lifetime loyalty and spend. Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.

Service: Elevate in‑store experience consistently delivering memorable moments. Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviours identified within the TEI program (Voice of Customer Survey). Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.

Security Controls and Operations: Provide exceptional security and operations support to drive sales and service. Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Program procedures. Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions. Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.

Qualifications:

• High School Diploma.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends and holidays.
• Must have authorization to work in the United States or in the country where the position is based.
• Experience in a retail/security environment.
• 1 year prior experience in a security related position.