Branch Security Officer - Atlanta Phipps

FashionUnited; Atlanta (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

Tiffany is seeking a Branch Security Officer for the Atlanta Phipps location. This role involves providing exceptional security support, ensuring customers receive the best experience, and collaborating with the management team to maintain safety and security protocols.

Candidates should be high school graduates with a year of experience in a security or retail environment and possess basic computer skills. Availability for flexible hours is essential.

Qualifications

• Ability to work retail store hours including nights, weekends, and holidays.
• Experience in a retail/security environment.
• 1-year prior experience in a security-related position.

Responsibilities

• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer to deter theft and respond to emergencies.
• Carry out operations tasks including opening and closing procedures.

Skills

Exceptional security and operations support

Customer engagement

Basic computer skills

Ability to work flexible hours

Education

High School Graduate

Job description

Branch Security Officer - Atlanta Phipps

At Tiffany, we expect our employees to deliver the Tiffany Experience to each customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.

As a Tiffany Branch Security Officer, you will:

Security Controls and Operations:

• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
• Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.
• Cover both security and back of house operations and controls.
• Provide a positive Tiffany experience from beginning to end for each client.
• Deepen the relationship with our clients to drive lifetime dedication and spend.
• Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.

Service:

• Elevate in store experience consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the NPS program.
• Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and connect with store team.

EXPERIENCE

Required

• High School Graduate.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Authorization to work in the United States or in the country where the position is based.
• Experience in a retail/security environment.
• 1-year prior experience in a security related position.

Job Title:

Branch Security Officer - Atlanta Phipps