Branch Security Officer

Brobston Group; Salt Lake City (UT); Sur place; USD 36 000 - 42 000; Plein temps

Résumé du poste

Tiffany is seeking a Branch Security Officer to provide exceptional security and store operations support, helping to deter theft and ensure a safe, welcoming Tiffany experience for every client.

You will work with store leadership to uphold security procedures, participate in opening/closing tasks, and assist with facilities repairs while representing the Tiffany brand during customer interactions.

Qualifications

• High School diploma or equivalent required.
• Basic computer skills are required.
• Ability to work retail store hours including nights, weekends, and holidays.
• Authorized to work in the United States or country of position.

Responsabilités

• Provide security and operations support to drive sales and service.
• Deter theft, report missing assets, respond to emergencies, and implement incident management procedures.
• Ensure security systems and procedures are followed via daily inspections, tests, and report submissions.
• Carry out opening and closing procedures; assist with facilities repairs and communicate with store team.
• Cover security and back-of-house operations and controls.
• Deliver a positive Tiffany customer experience from start to finish.
• Act as a Tiffany ambassador and support the store in achieving sales plans.

Connaissances

Basic computer skills

Ability to work retail store hours

Formation

High School graduate

Description du poste

Overview

At Tiffany, we expect our employees to deliver the Tiffany Experience to each customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.

As a Tiffany Branch Security Officer, you will:

Security Controls and Operations

• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
• Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.
• Cover both security and back of house operations and controls.

Sales

• Provide a positive Tiffany experience from beginning to end for each client.
• Deepen the relationship with our clients to drive lifetime dedication and spend.
• Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.

Service

• Elevate in store experience consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the NPS program.
• Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
• Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and connect with store team.

Experience

Required

• High School Graduate.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Authorization to work in the United States or in the country where the position is based.

Desired

• Experience in a retail/security environment.
• 1-year prior experience in a security related position.