Branch Sales & Service Specialist

First Citizens; Tulsa (OK); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Job summary

First Citizens Bank in Tulsa, OK, is seeking a Sales and Service Representative to process transactions, handle customer inquiries, and promote bank products while supporting the branch team. You will identify needs, refer opportunities to specialists, and maintain accurate records with attention to risk and compliance.

The role emphasizes strong communication, customer service, and teamwork, with adaptability to changing priorities and a focus on delivering a positive customer experience in a

Qualifications

• Strong communication and interpersonal skills.
• Experience delivering professional customer service.
• Ability to identify client needs and guide them to appropriate bank services.

Responsibilities

• Process transactions and customer requests accurately.
• Promote bank products and refer sales opportunities to branch partners.
• Follow regulations and bank policies to manage risk and ensure operational efficiency.

Skills

Communication

Customer service

Sales

Adaptability

Teamwork

Flexibility

Education

High School Diploma or GED

Job description

First Citizens Bank in Tulsa, OK, is seeking a Sales and Service Representative to process transactions, handle customer inquiries, and promote bank products while supporting the branch team. You will identify needs, refer opportunities to specialists, and maintain accurate records with attention to risk and compliance.

The role emphasizes strong communication, customer service, and teamwork, with adaptability to changing priorities and a focus on delivering a positive customer experience in a