Branch Sales & Service Specialist

First Citizens Bank; Sun City West (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

First Citizens Bank in the United States is seeking a Sales and Service Representative for our Sun City West branch. You will handle customer transactions, educate clients about bank tools, and refer sales opportunities to the right bank partner to support the branch team.

The role emphasizes strong communication, professionalism, and adaptability. You will contribute to service standards and efficient operations while delivering accurate deposits and daily tasks in a collaborative branch

Qualifications

• High School Diploma or GED required.
• 6 months customer service experience required.

Responsibilities

• Service Standards - Initiate conversation to uncover sales or referral opportunities and address customer needs.
• Operations & Administration - Maintain compliance, attend training, and ensure efficient branch operations and transactional accuracy.

Skills

Communication skills

Customer service

Sales skills

Adaptability

Teamwork

Flexibility

Education

High School Diploma or GED

Job description

First Citizens Bank in the United States is seeking a Sales and Service Representative for our Sun City West branch. You will handle customer transactions, educate clients about bank tools, and refer sales opportunities to the right bank partner to support the branch team.

The role emphasizes strong communication, professionalism, and adaptability. You will contribute to service standards and efficient operations while delivering accurate deposits and daily tasks in a collaborative branch