Branch Sales & Service Leader

ChoiceOne Bank; Michigan; On-site; USD 60,000 - 90,000; Full time

Job summary

ChoiceOne Bank in Michigan seeks an experienced branch leader to oversee daily sales and staff, driving relationships and service across our full product range. You will develop customer relationships and work to exceed branch sales targets.

In the absence of the Branch Manager, you’ll manage operations, coach staff, and refer customers to Mortgage, Investments, and Commercial Lenders while ensuring compliance with banking regulations.

Qualifications

• High School Diploma or equivalent required.
• Bachelor's Degree in business-related major or two years' sales experience preferred.
• 3–5 years in banking or equivalent education.

Responsibilities

• Review business plans with Branch Manager.
• Participate in branch decision-making and planning.
• Partner with Branch Manager to meet goals.
• Oversee day-to-day sales activities and report challenges.
• Recommend retail banking products and service cross-sell.
• Provide financial and credit services to acquire customer business.
• Make outbound sales calls and close loans.
• Coach, mentor and train staff in sales and relationships.
• Accountable for branch sales and referral goals.
• Assist with branch operations and refer business to Mortgage/Investments/Commercial Lenders.
• Conduct staff reviews and address client challenges promptly.
• Maintain customer confidentiality and comply with banking regulations.

Skills

Communication

Quality

Delegation

Judgment

Project Management

Initiative

Education

High School Diploma or equivalent

Bachelor's Degree in business-related major or equivalent of two years' sales experience

Minimum of three to five years in banking or equivalent education

NMLS

Job description

ChoiceOne Bank in Michigan seeks an experienced branch leader to oversee daily sales and staff, driving relationships and service across our full product range. You will develop customer relationships and work to exceed branch sales targets.

In the absence of the Branch Manager, you’ll manage operations, coach staff, and refer customers to Mortgage, Investments, and Commercial Lenders while ensuring compliance with banking regulations.