Branch Sales & Service Champion

First Citizens; Snead (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank in Snead, GA is seeking a Sales and Service Representative to process transactions and handle customer service requests in the branch.

You will engage customers, educate them on bank capabilities, tools and resources, and refer sales opportunities to the appropriate bank partner.

The role requires a High School Diploma or GED and at least 6 months of customer service experience, with strong communication and teamwork skills.

Qualifications

• High School Diploma or GED and 6 months customer service experience.
• Knowledge of retail banking products and services is preferred.

Responsibilities

• Foster collaborative partnerships to deliver value for customers, prospects and colleagues.
• Initiate conversations to uncover sales or referral opportunities and address needs.
• Listen attentively and ask insightful questions to understand customer preferences.
• Seek coaching, support bank initiatives and leverage tools to boost performance.
• Ensure transaction accuracy and operational efficiency in branch activities.
• Remain compliant with regulations and bank policies while servicing customers.

Skills

Customer Service

Communication

TeamWork

Adaptability

Education

High School Diploma or GED

Job description

First Citizens Bank in Snead, GA is seeking a Sales and Service Representative to process transactions and handle customer service requests in the branch.

You will engage customers, educate them on bank capabilities, tools and resources, and refer sales opportunities to the appropriate bank partner.

The role requires a High School Diploma or GED and at least 6 months of customer service experience, with strong communication and teamwork skills.