Branch Float – Sales & Service Specialist

First Citizens Bank; Snead (GA); On-site; USD 34,000 - 52,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative for our Georgia branch to process transactions and handle customer requests. You will educate customers about bank products and refer sales opportunities to the right partners.

The role emphasizes strong communication, adaptability, and teamwork, with a focus on delivering excellent service and supporting branch goals. Valid driver's license required for travel between offices and customers.

Qualifications

• Minimum education: High School Diploma or GED and 6 months customer service.
• Preferred experience: Sales.
• Requires valid driver's license; frequent driving to other offices and customers; company car not provided.

Responsibilities

• Foster collaborative partnerships that deliver value for customers, prospects and colleagues.
• Initiate conversation to uncover sales or referral opportunities.
• Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs.
• Proactively look for ways to optimize performance by coaching, supporting Bank initiatives and leveraging tools to enhance activities.

Skills

Financial literacy

Retail banking products

Customer Service Skills

Communication

TeamWork

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative for our Georgia branch to process transactions and handle customer requests. You will educate customers about bank products and refer sales opportunities to the right partners.

The role emphasizes strong communication, adaptability, and teamwork, with a focus on delivering excellent service and supporting branch goals. Valid driver's license required for travel between offices and customers.