Branch Sales & Operations Leader

Banner Bank; Kennewick (WA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, vision

LTD, STD, life insurance

401k with match

Tuition reimbursement

Paid vacation and 11 holidays

Job summary

Banner Bank is seeking an Assistant Branch Manager to lead daily branch operations and cultivate a service‑driven environment for clients and staff. You will coach tellers, drive financial solutions, and ensure smooth, compliant branch performance.

Ideal candidates bring 6+ years of retail banking and supervisory experience, with strong communication and cross‑selling abilities to support branch growth.

Qualifications

• High School Diploma or GED required.
• 6+ years of retail banking experience required.
• Experience in a supervisory or management role required.
• Equivalent combination of education and experience considered in lieu of a degree.

Responsibilities

• Oversee daily financial transactions including deposits, withdrawals, check cashing, and loan payments.
• Lead sales, operations, and client service while coaching and developing teller staff.
• Support operational tasks and ensure accuracy and timeliness.
• Follow policies to minimize risk and support audit results.
• Engage clients with tailored financial conversations using the Banner Way process and tools.
• Refer clients to other business partners when additional expertise is needed.
• Answer questions and resolve client account issues promptly.
• Maintain understanding of operational processes, compliance, and security standards.
• Serve as acting manager in the absence of the Branch Manager.

Skills

Customer service

Leadership

Communication

Problem solving

Education

High School Diploma or GED

Tools

Banner Way

QuickStep lending

Job description

Banner Bank is seeking an Assistant Branch Manager to lead daily branch operations and cultivate a service‑driven environment for clients and staff. You will coach tellers, drive financial solutions, and ensure smooth, compliant branch performance.

Ideal candidates bring 6+ years of retail banking and supervisory experience, with strong communication and cross‑selling abilities to support branch growth.