Branch Sales Manager

Reliance First Capital, LLC, NMLS ID # 58775; Tempe (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Reliance First Capital, LLC, Tempe, AZ, is seeking a Branch Manager to lead and develop the mortgage sales team, driving branch production and ensuring compliance. You will recruit and train Mortgage Analysts, monitor performance, and implement strategic sales initiatives while partnering with HR and Training.

This role requires industry knowledge, leadership, and a track record of meeting production goals.

Qualifications

• Mortgage industry experience required.
• Branch management experience required.
• Ability to recruit, hire, train, coach, and manage staff.
• Proven track record of achieving production goals.
• Knowledge of conventional and government lending guidelines.
• Strong leadership, communication, analytical, and problem-solving skills.
• Stay current with mortgage industry regulations and licensing.
• Proficiency in Microsoft Office applications.

Responsibilities

• Develop and implement sales strategies to reach branch production goals.
• Recruit, hire, train, coach, and manage Mortgage Analysts and support staff.
• Monitor team performance and implement productivity improvements.
• Foster a positive, team-oriented culture with accountability and growth.
• Partner with Training Department to support employee development.
• Manage employee relations and performance evaluations with HR.
• Ensure mortgage origination complies with policies and regulations.
• Promote excellent customer service and strong customer relationships.
• Participate in management meetings and help implement company policies.
• Perform other duties as assigned by Senior Management.

Skills

Leadership

Recruitment

Team development

Sales performance

Regulatory knowledge

Communication

Analytical thinking

Problem solving

Microsoft Office

Education

Bachelor's degree (Business/Finance/Economics)

Tools

Microsoft Office

Job description

The Branch Manager is responsible for leading, recruiting, and developing the sales team to achieve branch production goals. This role focuses on implementing effective sales strategies, driving performance, and fostering a team-oriented, results-driven culture while ensuring compliance with company policies and industry regulations.

Essential Job Functions

• Develop and implement sales strategies to achieve branch production goals.
• Recruit, hire, train, coach, and manage Mortgage Analysts and support staff.
• Monitor team performance and implement strategies to improve productivity.
• Foster a positive, team-oriented culture focused on accountability and growth.
• Partner with the Training Department to support ongoing employee development.
• Manage employee relations and performance evaluations in collaboration with Human Resources.
• Ensure mortgage origination activities comply with company policies, procedures, and applicable regulations.
• Promote excellent customer service and strong customer relationships.
• Participate in management meetings and assist with implementing company policies and initiatives.
• Perform other duties as assigned by Senior Management.

Qualifications & Requirements

• Previous mortgage industry experience and proven branch management experience are required.
• Demonstrated ability to lead, recruit, and develop a successful mortgage sales team.
• Proven track record of driving sales performance and achieving production goals.
• Knowledge of conventional and/or government mortgage lending guidelines.
• Strong leadership, communication, analytical, and problem-solving skills.
• Ability to stay current with mortgage industry regulations and licensing requirements.
• Proficiency in Microsoft Office applications.
• Bachelor's degree in Business, Finance, Economics, or equivalent education and experience preferred.

Additional Information:

This job description is not intended to include all responsibilities. Additional duties may be assigned by management based on organizational needs.