Branch Manager, Non-Producing

American Bancshares Mortgage, LLC; Miami (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading mortgage company located in Miami is seeking a Non-Producing Branch Manager. This critical role focuses on branch leadership, profitability, and client satisfaction while ensuring compliance with regulations. The ideal candidate will have a Bachelor's degree, a minimum of 5 years in the mortgage industry, and possess strong leadership skills. Responsibilities include team development and driving revenue growth, while also maintaining operational integrity. This position requires regular travel and commitment to high ethical standards.

Qualifications

• Minimum 5 years of mortgage industry experience with demonstrated leadership success.
• Active NMLS license required and must be maintained at all times.
• Strong understanding of FHA, Fannie Mae, Freddie Mac, and Ginnie Mae guidelines.

Responsibilities

• Lead and manage all day-to-day branch operations to ensure efficiency.
• Drive branch revenue growth through strategic leadership.
• Ensure compliance with all Federal, State, and Local laws and regulations.

Skills

Leadership

Sales performance

Team development

Regulatory compliance

Client service

Education

Bachelor's Degree or equivalent industry experience

Tools

Microsoft Office

Excel

Job description

Description

The Non-Producing Branch Manager is responsible for the overall leadership, profitability, risk management, and operational excellence of the branch. This role focuses exclusively on driving revenue growth through team performance, strengthening branch culture, ensuring regulatory compliance, and delivering an exceptional client experience.

This leader is fully accountable for the branch’s financial results, sales execution, operational integrity, and talent development. The Non-Producing Branch Manager does not originate loans and instead dedicates their efforts to coaching, recruiting, strategy, and performance management.

This position requires SAFE registration at the time of employment. American Bancshares Mortgage will initiate the SAFE registration process.

Key Responsibilities

Leadership & Performance

• Lead and manage all day-to-day branch operations to ensure efficiency, profitability, and risk mitigation
• Drive branch revenue growth and profit before taxes through strategic leadership and execution
• Establish clear production goals and hold team members accountable for results
• Analyze performance metrics and implement corrective action where needed
• Identify trends, growth opportunities, and areas of operational weakness

Talent & Culture

• Recruit, hire, and retain high-performing mortgage professionals
• Coach and develop Loan Officers and support staff to maximize performance
• Foster a culture of accountability, collaboration, and service excellence
• Identify and develop emerging leaders within the branch
• Promote high morale and maintain a cohesive, performance-driven team

Compliance & Risk Management

• Ensure compliance with all Federal, State, and Local laws and regulations
• Maintain strict adherence to mortgage industry guidelines and company policies
• Oversee quality control standards and risk mitigation practices
• Safeguard ethical business practices throughout all branch activities

Client Experience

• Ensure the branch consistently delivers a superior and professional customer experience
• Support team members in resolving escalated client concerns when necessary

Requirements

Qualifications & Requirements

• Bachelor’s Degree or equivalent industry experience
• Active NMLS license required and must be maintained at all times
• Minimum 5 years of mortgage industry experience with demonstrated leadership success
• Strong understanding of FHA, Fannie Mae, Freddie Mac, and Ginnie Mae guidelines
• Knowledge of current mortgage compliance standards and regulatory requirements
• Proven ability to lead teams and drive measurable sales performance
• Strong organizational, planning, and time management skills
• Excellent written and verbal communication skills
• High level of integrity and ethical judgment
• Proficiency in Microsoft Office, including Excel
• Working knowledge of fraud indicators and mortgage fraud schemes

Physical Requirements

• Travel is required.
• Frequently required to stand, walk, sit, and travel between various locations.
• Frequently required to use hands to finger, handle, or feel, and reach with hands and arms.
• Occasionally required to climb or balance, stoop, kneel, crouch, or crawl.
• Frequently lifts and/or moves up to 10 pounds and occasionally lifts and/or moves up to 20 pounds.
• Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties. Duties, responsibilities and activities may change at any time with or without notice.