Branch Sales & Customer Solutions Associate

Grainger; Chattanooga (TN); On-site; USD 49,600,000 - 62,007,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid time off (PTO) - 18 days incl.

401(k) Retirement Plan

Tuition reimbursement

Job summary

Grainger in Chattanooga, TN is hiring a Branch Sales Associate to connect with walk-in customers, guide product selection, and process orders while supporting warehouse tasks. You will report to the Store Manager and contribute to a friendly, efficient shopping experience.

The role emphasizes maximizing sales opportunities, adapting communication to buyers, and performing inventory counts, stock replenishment, and safety compliance in a fast-paced branch.

Qualifications

• Customer service skills required for in-person interactions.
• Ability to upsell and build customer loyalty.
• Strong communication for email, phone, and in-person.
• Experience with inventory checks and stock replenishment.

Responsibilities

• Manage the full customer experience from selection to checkout.
• Process orders and loading customer vehicles.
• Perform inventory counts and stock replenishment.
• Support merchandising and showroom upkeep.
• Learn and navigate multiple computer systems used for customer-facing and warehouse tasks.

Skills

Customer service

Sales

Communication

Inventory counts

Safety awareness

Job description

Grainger in Chattanooga, TN is hiring a Branch Sales Associate to connect with walk-in customers, guide product selection, and process orders while supporting warehouse tasks. You will report to the Store Manager and contribute to a friendly, efficient shopping experience.

The role emphasizes maximizing sales opportunities, adapting communication to buyers, and performing inventory counts, stock replenishment, and safety compliance in a fast-paced branch.