Branch Sales & Customer Solutions Associate

Grainger

Chattanooga (TN)

On-site

USD 49,600,000 - 62,007,000

Full time

4 days ago
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Benefits offered by this job

Health insurance
Life insurance
Paid time off (PTO) - 18 days incl.
401(k) Retirement Plan
Tuition reimbursement

Job summary

Grainger in Chattanooga, TN is hiring a Branch Sales Associate to connect with walk-in customers, guide product selection, and process orders while supporting warehouse tasks. You will report to the Store Manager and contribute to a friendly, efficient shopping experience.

The role emphasizes maximizing sales opportunities, adapting communication to buyers, and performing inventory counts, stock replenishment, and safety compliance in a fast-paced branch.

Qualifications

  • Customer service skills required for in-person interactions.
  • Ability to upsell and build customer loyalty.
  • Strong communication for email, phone, and in-person.
  • Experience with inventory checks and stock replenishment.

Responsibilities

  • Manage the full customer experience from selection to checkout.
  • Process orders and loading customer vehicles.
  • Perform inventory counts and stock replenishment.
  • Support merchandising and showroom upkeep.
  • Learn and navigate multiple computer systems used for customer-facing and warehouse tasks.

Skills

Customer service
Sales
Communication
Inventory counts
Safety awareness

Job description

Grainger in Chattanooga, TN is hiring a Branch Sales Associate to connect with walk-in customers, guide product selection, and process orders while supporting warehouse tasks. You will report to the Store Manager and contribute to a friendly, efficient shopping experience.

The role emphasizes maximizing sales opportunities, adapting communication to buyers, and performing inventory counts, stock replenishment, and safety compliance in a fast-paced branch.

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