Branch Sales & Customer Experience Specialist

Grainger; Amarillo (TX); In loco; USD 24.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision, and life保险起见

18 PTO days annually + 6 holidays

401(k) with 6% company match

Employee discounts

Tuition reimbursement

Paid parental leave

Descrizione del lavoro

Grainger in Amarillo, TX is hiring a Branch Sales Associate to connect with walk-in customers, provide solutions, and drive sales. You will balance customer service with warehouse tasks, guiding customers through product selection and order processing.

You will report to the Branch Manager, adapt your communication to different audiences, and work across multiple computer systems to support customer-facing and warehouse activities. This role requires flexibility and adherence to safety standards.

Competenze

• Flexibility to work any time within branch hours
• Ability to lift up to 50 pounds unassisted
• Learn and operate powered industrial equipment

Mansioni

• Manage the entire customer experience, including product selection, accurate order entry, safe product picking and loading.
• Look for ways to maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences in email, phone, or in person
• Pick, prepare, and stage will call orders/shipping product
• Prepare customer backorders and put away other stock received
• Help with merchandising and showroom replenishment
• Perform inventory counts
• Learn and navigate different computer systems for customer-facing and warehouse activities
• Perform housekeeping to meet Grainger standards
• Follow safety guidelines and wear PPE

Conoscenze

Customer service

Sales

Communication

Descrizione del lavoro

Grainger in Amarillo, TX is hiring a Branch Sales Associate to connect with walk-in customers, provide solutions, and drive sales. You will balance customer service with warehouse tasks, guiding customers through product selection and order processing.

You will report to the Branch Manager, adapt your communication to different audiences, and work across multiple computer systems to support customer-facing and warehouse activities. This role requires flexibility and adherence to safety standards.