Branch Sales Associate: Customer Focus + Warehouse Ops

Grainger; Portland (OR); In loco; USD 28.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO (paid time off)

401(k) with company contributions

Employee discounts

Tuition reimbursement

Student loan refinancing

Financial counseling

Maternity leave

Nursing benefits

Paid parental leave

Descrizione del lavoro

Grainger is seeking a Branch Sales Associate in Portland, OR. You will connect with walk-in customers, provide product guidance, and maximize sales while also handling warehouse tasks. You will report to the Branch Manager and balance customer service with order accuracy and loading vehicles.

Responsibilities include managing the customer experience, promoting loyalty, adapting communication, and performing inventory, merchandising, and housekeeping tasks to Grainger standards.

Competenze

• Flexibility to work any time within branch hours of operation.
• Will safely lift up to 50 pounds unassisted and heavier loads with assistance.
• Learn and operate powered industrial equipment.

Mansioni

• Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style to differing audiences in email, over phone, or in person.
• Pick, prepare, and stage will call orders/shipping product.
• Prepare customer backorders and put away other stock received.
• Help with merchandising and perform showroom replenishment.
• Perform inventory counts.
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities.
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment.

Descrizione del lavoro

Grainger is seeking a Branch Sales Associate in Portland, OR. You will connect with walk-in customers, provide product guidance, and maximize sales while also handling warehouse tasks. You will report to the Branch Manager and balance customer service with order accuracy and loading vehicles.

Responsibilities include managing the customer experience, promoting loyalty, adapting communication, and performing inventory, merchandising, and housekeeping tasks to Grainger standards.