Branch Sales Associate — Flexible Hours & Customer Wins

Grainger; Charlotte (NC); On-site; USD 26,000 - 32,000; Full time

Job summary

Grainger in Charlotte, NC is hiring a Branch Sales Associate to engage walk-in customers, drive sales, and support warehouse tasks. You will ensure accurate orders, assist with merchandising, and maintain a safe, organized branch environment.

The role requires flexibility within branch hours, physical ability to lift up to 50 pounds, and capability to operate powered industrial equipment. Training on multiple computer systems is provided.

Qualifications

• Flexible to work any time within branch hours of operation.
• Able to lift up to 50 pounds unassisted and heavier with assistance.
• Learn and operate powered industrial equipment.

Responsibilities

• Manage the entire customer experience, from product selection to accurate order entry and loading the customer vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style for email, phone, or in person.
• Pick, prepare, and stage will-call orders and shipping product.
• Prepare customer backorders and put away stock received.
• Assist with merchandising and showroom replenishment.
• Perform inventory counts.
• Navigate multiple computer systems for customer-facing and warehouse activities.
• Maintain branch appearance and perform housekeeping to Grainger standards.
• Comply with safety guidelines and wear PPE.

Skills

Customer service

Sales skills

Communication

Teamwork

Tools

Computer systems

Job description

Grainger in Charlotte, NC is hiring a Branch Sales Associate to engage walk-in customers, drive sales, and support warehouse tasks. You will ensure accurate orders, assist with merchandising, and maintain a safe, organized branch environment.

The role requires flexibility within branch hours, physical ability to lift up to 50 pounds, and capability to operate powered industrial equipment. Training on multiple computer systems is provided.