Branch Relationship Banker (Personal Banker)- Lancaster, CA

Zions Bancorporation; Lancaster (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance -

Life and Disability Insurance

Parental Leave & Adoption Assistance

HSA & FSA

PTO & Holidays

401(k) + Profit Sharing

Mental health benefits

Tuition Reimbursement

Employee Ambassador program

Job summary

California Bank & Trust, a division of Zions Bancorporation, seeks a Branch Relationship Banker in Lancaster, CA. The role focuses on delivering comprehensive financial services and building long-term client relationships within a community-focused culture.

Expect proactive sales and superior service, handling new accounts, loans, and client inquiries. Competitive benefits kick in day one, with a Monday–Friday schedule and a base hourly salary range of $23.88–$26.

Qualifications

• High School diploma or equivalent required, plus 1+ years in sales, teller, new accounts or loan processing.
• Customer-focused banking experience preferred.
• Solid knowledge of retail products and basic banking transactions.

Responsibilities

• Deliver banking services to new and existing clients with emphasis on proactive sales and exceptional service.
• Handle account openings, consumer loan origination, and service requests accurately.
• Resolve client inquiries promptly and refer to specialists when needed.
• Recommend banking products and services to grow client relationships.
• Process cash transactions, account updates, and loan origination/closing.

Skills

Sales experience

Customer service

Communication skills

Attention to detail

Education

High School diploma or equivalent

Job description

Branch Relationship Banker (Personal Banker)- Lancaster, CA

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate’s unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive.

As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards.

We are seeking a full-time Branch Relationship Banker (Personal Banker) to join California Bank & Trust in Lancaster . TheBranch Relationship Banker plays a key role in delivering comprehensive financial services and cultivating long-term client relationships to support branch success.

Essential Functions:

• Delivers comprehensive banking services to new and existing clients, maintaining a primary focus on proactive sales and exceptional service.
• Manages new account openings, consumer loan origination, and client service requests with efficiency and accuracy.
• Resolves complex client inquiries and concerns promptly through direct personal action or strategic internal referrals.
• Recommends appropriate banking products and services, including commercial lending solutions, to expand client relationships.
• Executes cash transactions, opens or updates accounts, and originates and closes consumer or small business loans.
• Cultivates and maintains robust client relationships by delivering personalized service tailored to individual financial needs.
• You may be reassigned to an alternate location depending on business needs within a reasonable distance (30 miles of branch location) and given proper notice.
• Other duties as assigned.

Qualifications:

• High School diploma or equivalent and 1+ years experience in sales, teller, new accounts or loan processing or other directly related experience. An equivalent combination of education and experience may meet qualifications.
• Previous experience in a financial sales representative oriented role preferred.
• Working knowledge of mathematical calculations and standard banking products, services and transactions.
• Solid knowledge of all retail products and services.
• Basic knowledge of consumer lending applications.
• Proven customer service, interpersonal and communication skills, both verbal and written.
• Effective selling, cross-selling and referral skills.
• Solid mathematical, problem-solving and negotiation skills.
• Solid interpersonal & relationship building skills.
• Strong attention to detail and time management.
• Proficient in basic computer skills.

Schedule:Monday - Friday, 8:30am-5:30pm

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
• Employee Ambassador preferred banking products

This position is eligible to earn a base salary in the range of $23.88 - $26 hourly depending on job-related factors such as level of experience.

This position will be open until filled.

All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.

It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

California Bank and Trust a division of Zions Bancorporation, N.A. Member FDIC