Branch Relationship Banker (Elko, NV)

Zions Bancorporation; Elko (NV); On-site; USD 45,000 - 49,000; Full time

Benefits offered by this job

Medical benefits - day one

401(k) match

Paid holidays

Tuition reimbursement

Job summary

Nevada State Bank, a division of Zions Bancorporation, N.A., invites applications for a Branch Relationship Banker at our Mountain City location in Elko, NV. The role emphasizes sales within a full-service banking environment and delivering personalized service to our diverse customer base.

We offer competitive pay, benefits starting day one, and opportunities for growth through training and tuition reimbursement.

Qualifications

• 1+ years' experience in universal/personal banking or similar retail role.
• Proficient in banking products, services, and transactions.
• Strong customer service and interpersonal skills.
• Effective selling and cross-selling abilities.
• Basic knowledge of consumer lending applications.

Responsibilities

• Provide full-service banking services to customers at the branch.
• Resolve client concerns and refer to other departments as needed.
• Make referrals for bank products and services.
• Follow up with clients to ensure satisfaction.
• Handle cash transactions and open/update accounts.
• Build and maintain strong customer relationships.
• Perform additional duties as assigned.

Skills

Retail banking

Sales skills

Customer service

Cross-selling

Account opening

Cash handling

Communication

Math skills

Basic computing

Education

High School diploma or equivalent

Job description

Nevada State Bank, a division of Zions Bancorporation, N.A., was founded on Dec. 9,1959by 12businessmenfull of Nevada’s pioneering spirit. As a full-service bank, we offer a complete range of consumer, private, and business banking services. Our colleagues regularly volunteer in their communities and have been dedicated to helping make Nevada a better place to live for more than 60 years. By embracing the bank’s Core Values of extraordinary service, adaptability, teamwork, communication, development, accountability, community, and respect—we have built a culture of service and engagement. NSB has a commitment to career development through tuition reimbursement and continuous learning opportunities, in addition to other competitive benefit offerings. We offer medical benefits on day one, 401k matching, and paid holidays. With a strong belief in diversity, equity, and inclusion, NSB offers several colleague-led diversity forums with the intent to ensure representation and cultural sharing among our colleagues. At Nevada State Bank, wetruly believethat it matters WHO you work with.

We are now accepting applications for aBranch Relationship Bankerto join the teamlocatedat ourMountain City branch in Elko, NV. Branch hours are Monday through Friday.

Essential Functions:

• Perform full-service banking services to new and existing customers within the branch, with a primary focus on sales and service. Duties may include new accounts, consumer loans, and performing client services issues.
• Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource.
• Be responsible formakingappropriate referralsfor other bank products and services, including commercial lending products.
• Follow up with clients as needed.
• If needed, be responsibleto performcash transactions,openorupdateaccounts,originateandcloseconsumer or small business loans.
• Be responsibleto resolvecustomer service issues.
• Establish,expandandmaintaina strong customer relationship by providingextensive, personalized service focused on the specific needs of each banking customer.
• Perform other duties as assigned.

Qualifications:

• 1+ years' experience as a universal banker/personal banker or similar retail banking role. An equivalent combination of education and experience may meet qualifications.
• Previousexperience in a financial sales representative-oriented role preferred.
• Proficient knowledge of mathematical calculations and standard banking products, services, and transactions.
• Strong knowledge of all retail products and services.
• Basic knowledge of consumer lending applications.
• Strong customer service, interpersonal and communication skills, both verbal and written.
• Effective selling, cross-sellingand referral skills.
• Strong mathematical, problem-solvingand negotiation skills.
• Strong interpersonal & relationship building skills.
• Strong attention to detail and time management.
• Proficientin basic computer skills.
• High School diploma or equivalent.
• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA)and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 13 Paid Holidays, (includes Nevada Day & Family Day)
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

Pay range (depending on experience): $22 - $23/hour

This position will be open until filled.

All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.

It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at [e-mail] or 801/844-7618.

Click here to view applicable Federal, State and/or local employment law posters.

Nevada State Bank a division of Zions Bancorporation, N.A. Member FDIC