Branch Relationship Banker (Elko, NV)

Nevada State Bank; Elko (NV); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance (

401(k) plan with company match

Paid Holidays & PTO

Tuition Reimbursement

Wellness programs

Job summary

Nevada State Bank is hiring a Branch Relationship Banker at the Mountain City, Elko, NV location. You will perform full-service banking with a focus on sales and outstanding customer service, building strong relationships and handling new accounts and small loans as needed.

Ideal candidates have 1+ years in retail banking, strong communication, and proven cross-selling skills. This on-site role offers competitive benefits and a pay range of $22–$23 per hour.

Qualifications

• Experience in frontline banking or similar retail banking role.
• Strong customer service, verbal and written communication.
• Ability to make referrals for additional bank products.

Responsibilities

• Provide full-service banking services with focus on sales and service.
• Resolve client concerns and refer to appropriate bank resources.
• Establish and maintain strong customer relationships with personalized service.

Skills

Customer service

Interpersonal skills

Cross-selling

Referral skills

Math skills

Education

High School diploma or equivalent

Tools

Basic computer skills

Job description

Nevada State Bank, a division of Zions Bancorporation, N.A., was founded on Dec. 9, 1959 by 12 businessmen full of Nevada’s pioneering spirit. As a full-service bank, we offer a complete range of consumer, private, and business banking services. Our colleagues regularly volunteer in their communities and have been dedicated to helping make Nevada a better place to live for more than 60 years. By embracing the bank’s Core Values of extraordinary service, adaptability, teamwork, communication, development, accountability, community, and respect—we have built a culture of service and engagement. NSB has a commitment to career development through tuition reimbursement and continuous learning opportunities, in addition to other competitive benefit offerings. We offer medical benefits on day one, 401k matching, and paid holidays. With a strong belief in diversity, equity, and inclusion, NSB offers several colleague-led diversity forums with the intent to ensure representation and cultural sharing among our colleagues. At Nevada State Bank, we truly believe that it matters WHO you work with.

We are now accepting applications for a Branch Relationship Banker to join the team located at our Mountain City branch in Elko, NV. Branch hours are Monday through Friday.

Essential Functions:

• Perform full-service banking services to new and existing customers within the branch, with a primary focus on sales and service. Duties may include new accounts, consumer loans, and performing client services issues.
• Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource.
• Be responsible for making appropriate referrals for other bank products and services, including commercial lending products.
• Follow up with clients as needed.
• If needed, be responsible to perform cash transactions, open or update accounts, originate and close consumer or small business loans.
• Be responsible to resolve customer service issues.
• Establish, expand and maintain a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer.
• Perform other duties as assigned.

Qualifications:

• 1+ years' experience as a universal banker/personal banker or similar retail banking role. An equivalent combination of education and experience may meet qualifications.
• Previous experience in a financial sales representative-oriented role preferred.
• Proficient knowledge of mathematical calculations and standard banking products, services, and transactions.
• Strong knowledge of all retail products and services.
• Basic knowledge of consumer lending applications.
• Strong customer service, interpersonal and communication skills, both verbal and written.
• Effective selling, cross-selling and referral skills.
• Strong mathematical, problem-solving and negotiation skills.
• Strong interpersonal & relationship building skills.
• Strong attention to detail and time management.
• Proficient in basic computer skills.
• High School diploma or equivalent.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 13 Paid Holidays, (includes Nevada Day & Family Day)
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

Pay range (depending on experience): $22 - $23/hour