Branch & Private Banking Operations Specialist

Dime Commercial Bank; Hauppauge (NY); On-site; USD 50,000 - 60,000; Full time

Job summary

Dime Commercial Bank in Hauppauge, Long Island, is hiring a Branch & Private Banking Operations Specialist to support the Branch Operations team and Private Banking network. The role serves as a primary contact for operational questions and ensures adherence to policies, procedures, and regulations.

Responsibilities include reviewing IRA transactions, assisting with new accounts, withdrawals, RMDs, transfers, and overseeing regulatory compliance across BSA, CIP, Reg D, Reg CC, and Reg DD.

Qualifications

• College degree preferred or a combination of education and experience.
• Minimum 2+ years’ banking experience preferred.
• Knowledge of all IRA rules and regulations.
• Experience and knowledge of banking regulations.
• Self-starter with demonstrated ability to work both independently and efficiently.
• Outstanding time management skills and interpersonal skills.
• Ability to work with all levels within the organization.
• Possess excellent oral and written communication skills.
• Organized and detail oriented and exhibit flexibility and willingness to work at a rapid pace.
• Excellent critical thinking and problem-solving skills.
• Proficiency in Microsoft Office and various banking third-party platforms.
• Must be able to find a high-volume, dynamic, and team-focused environment engaging.

Responsibilities

• Review all IRA transactions to ensure accurate documentation.
• Support branch and Private Banking network in establishing new accounts, withdrawals, RMDs, closeouts and transfers for IRA portfolios.
• Oversee branch and Private Banking compliance with regulatory requirements (BSA, CIP, Reg D, Reg CC, Reg DD).
• Support Business Process Manager and Integrated Teller applications as needed.
• Monitor Service Desk ticketing system and assist with product knowledge.
• Write and modify branch procedures to provide clear instructions and create efficiencies.
• Act as a resource for branches and other departments to resolve operational problems and propose revisions.
• Perform File Maintenance review for Branch Operations staff.
• Central contact for new consumer and business accounts; manage document repository and system setup.
• Provide support to Branch Operations on Year-End reporting, IRA monitoring, Sox testing, QA/Audits.
• Assist with Digital Banking support for online account opening and daily reports.
• Provide support to the Deposit Operations Department as required.
• Perform other duties as assigned.

Skills

Banking experience

Regulatory knowledge

Time management

Communication skills

Independent work

Education

Bachelor's degree preferred

Tools

Microsoft Office

Banking platforms

Job description

Job Details

Dime Commercial Bank (Dime) is currently hiring for a Branch & Private Banking Operations Specialist at its Headquarters in Hauppauge, Long Island. The Branch & Private Banking Operations Specialist will be responsible for supporting the Branch Operations team and the branch and Private Banking network. The Branch & Private Banking Operations Specialist also acts as one of the primary contacts for assisting branch and Private Banking staff with operational questions and issues and ensures consistent adherence to policies, procedures, and regulations through a combination of procedure authoring/revising and monitoring.

Salary commensurate with experience, ranging from $50,000 to $60,000 annually. The exact compensation may vary based on relevant experience, skills, education, training, licensure and certifications, and location.

Responsibilities

• Review all IRA transactions to ensure accurate documentation is completed for all transactions.
• Support branch and Private Banking network in establishing new accounts, withdrawals, RMD’s, closeout and transfers for the Bank’s IRA portfolio.
• Oversee and review branch and Private Banking compliance with regulatory requirements, including BSA, CIP, Reg D, Reg CC, and Reg DD.
• Support Business Process Manager and Integrated Teller applications to assist the branch and Private Banking network as needed.
• Monitor Service Desk ticketing system and assist with product knowledge.
• Write and modify branch procedures to provide instructions and create efficiencies throughout the branch and Private Banking network.
• Act as a resource for the branches, Private Banking, and other departments in resolving operational problems. Identify patterns in recurring problems and recommend procedural revisions and/or training issues.
• Act as the primary to perform File Maintenance review for the Branch Operations staff.
• Act as central contact for new consumer and business accounts. Responsible for the repository to house all related documents. Ensure that required documents are received and completed properly and set up on the system correctly. Ensure that all documents are scanned and archived correctly in Director.
• Provide support to Branch Operations staff on various departmental functions such as Year-End reporting, IRA account monitoring, Sox testing, testing workflows on Expedite and Quality Assurance Reviews/Audits.
• Assist with Digital Banking support for online account opening, review of daily branch reports and daily attestation.
• Provide support to the Deposit Operations Department as required.
• Perform other duties as assigned.

Qualifications

• College degree preferred or a combination of education and experience.
• Minimum 2+ years’ banking experience preferred.
• Knowledge of all IRA rules and regulations.
• Experience and knowledge of banking regulations.
• Self-starter with demonstrated ability to work both independently and efficiently.
• Outstanding time management skills and interpersonal skills.
• Ability to work with all levels within the organization.
• Possess excellent oral and written communication skills.
• Organized and detail oriented and exhibit flexibility and willingness to work at a rapid pace.
• Excellent critical thinking and problem-solving skills.
• Proficiency in Microsoft Office and various banking third-party platforms.
• Must be able to find a high-volume, dynamic, and team-focused environment engaging.