Branch Personal Banking Advisor

Ocean Bank; Miami (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Ocean Bank in Miami, FL, seeks a Personal Banking Officer (Main Branch) to deliver personalized customer service across engagement and account maintenance. You will assist in managing client relationships, handle transactions, and support loan processing while ensuring CIP/BSA/AML compliance.

The role requires 4+ years in retail banking, an Associate degree in Business, and strong knowledge of banking products for cross-sell. Onsite at the Main Branch in Miami.

Qualifications

• 4+ years of banking experience servicing customers in retail branch operations.
• Compliance with CIP and BSA/AML regulatory requirements.
• Knowledge of KYC procedures in banking.
• Proficiency in using MS Office (Excel/Word/Outlook).

Responsibilities

• Deliver personalized service and support across customer engagement and account maintenance.
• Assist in managing client relationships and banking functions such as transactions and loan processing.
• Ensure compliance with CIP and BSA/AML regulatory requirements.

Skills

Policy & procedures

Bank operations

Financial transactions & fraud

Team collaboration

KYC knowledge

Banking compliance

Communication skills

MS Office proficiency

Education

Associate degree in Business

Bachelor’s in Business (pref.)

Job description

Ocean Bank in Miami, FL, seeks a Personal Banking Officer (Main Branch) to deliver personalized customer service across engagement and account maintenance. You will assist in managing client relationships, handle transactions, and support loan processing while ensuring CIP/BSA/AML compliance.

The role requires 4+ years in retail banking, an Associate degree in Business, and strong knowledge of banking products for cross-sell. Onsite at the Main Branch in Miami.