Orlando Personal Banking & Client Relations Specialist

Ocean Bank; Orlando (FL); On-site; USD 42,000 - 70,000; Full time

Job summary

Ocean Bank’s Orlando Branch seeks a Personal Banking Officer to deliver personalized service and manage customer engagement and account maintenance. The role focuses on strengthening client relationships and supporting daily transactions, loan processing, and credit analysis while upholding CIP and BSA/AML compliance.

Ideal candidates have an Associate’s degree in Business (Finance or Accounting) and 4+ years of retail banking experience.

Qualifications

• Education/Experience: Associate’s degree in Business (Finance or Accounting).
• 4+ years of banking experience required, directly related to servicing customers in retail banking branch operations.
• Combination of education and experience will be considered.

Responsibilities

• Assist in managing client relationships and support a variety of banking functions, including customer transactions, loan processing, and credit analysis.
• Ensure full compliance with CIP and BSA/AML regulatory requirements.

Skills

Customer service

Compliance

KYC

Fraud detection

Banking operations

Cross-sell

MS Office

Communication

Education

Associate’s degree in Business (Finance or Accounting)

Bachelor’s Degree in Business Administration (Finance preferred)

Tools

MS Office Suite

Job description

Ocean Bank’s Orlando Branch seeks a Personal Banking Officer to deliver personalized service and manage customer engagement and account maintenance. The role focuses on strengthening client relationships and supporting daily transactions, loan processing, and credit analysis while upholding CIP and BSA/AML compliance.

Ideal candidates have an Associate’s degree in Business (Finance or Accounting) and 4+ years of retail banking experience.