Branch Personal Banker & Customer Solutions

PNC; Port Arthur (TX); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid holidays

Vacation days

Wellness program

Job summary

PNC is seeking a Personal Banker in Port Arthur, TX to grow the branch customer base and manage overall customer experience. You will engage in proactive sales, educate customers about PNC solutions, and work with partners to deepen wallet share while adhering to risk and policy standards.

The role emphasizes relationship-building, service excellence, and collaborative teamwork in an in-office setting near Port Arthur. Bilingual candidates are encouraged.

Qualifications

• Role requires knowledge of banking products and customer service best practices.
• Ability to identify opportunities to deepen customer relationships and drive revenue.
• Familiarity with digital tools and branch operations to support customer interactions.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service.
• Manage customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Drive sales conversations via outbound calls, service-to-sales, and lobby engagement.
• Educate customers on options for managing financial transactions using technology.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC is seeking a Personal Banker in Port Arthur, TX to grow the branch customer base and manage overall customer experience. You will engage in proactive sales, educate customers about PNC solutions, and work with partners to deepen wallet share while adhering to risk and policy standards.

The role emphasizes relationship-building, service excellence, and collaborative teamwork in an in-office setting near Port Arthur. Bilingual candidates are encouraged.