Branch Performance & Growth Leader

Socket.dev; Las Vegas (NV); On-site; USD 70,000 - 110,000; Full time

Job summary

Socket.dev is seeking an Area/Branch Manager to create and lead a high-impact team focused on sales, service, customer satisfaction, and cost control in a Las Vegas, NV location. You will recruit, develop, and motivate branch staff, execute strategic plans, and deliver exceptional customer experiences.

You will drive branch performance through coaching, strategic planning, and hands-on execution, while maintaining P&L accountability and regulatory compliance.

Qualifications

• High School diploma or equivalent with 5 years of proven driving experience.
• Minimum of 5 years’ experience in service industry and/or sales management, P&L management.
• Ability to pass a seven-year criminal background check, substance abuse testing, and three-year motor vehicle report.

Responsibilities

• Lead and develop branch teams to achieve sales, service, and customer retention objectives.
• Drive branch sales performance through strategic planning, coaching, and execution.
• Oversee recruiting, hiring, onboarding, and ongoing training for all branch employees.
• Manage branch financial performance, including P&L, production targets, and inventory control.
• Provide field leadership to ensure service quality, safety, and regulatory compliance.
• Resolve escalated customer issues and ensure timely, effective resolution.
• Partner with HR on employee relations, performance management, and attendance.
• Ensure branch assets—including fleet, equipment, and tools—are safe, compliant, and operational.
• Oversee payroll accuracy, expense management, and adherence to pricing and sales policies.
• Ensure full compliance with state, federal, and company policies and procedures.
• Coach and develop direct reports to build a strong succession pipeline.

Skills

Collaboration

Leadership

Problem-Solving

Education

High School diploma or equivalent

Job description

Socket.dev is seeking an Area/Branch Manager to create and lead a high-impact team focused on sales, service, customer satisfaction, and cost control in a Las Vegas, NV location. You will recruit, develop, and motivate branch staff, execute strategic plans, and deliver exceptional customer experiences.

You will drive branch performance through coaching, strategic planning, and hands-on execution, while maintaining P&L accountability and regulatory compliance.