Branch Ops Leader — P&C Licensed, Hybrid

Insurance Office of America; Escondido (CA); On-site; USD 100,000 - 140,000; Full time

Job summary

Insurance Office of America seeks a Branch Operations Manager – Commercial Lines to lead IOA operations within the assigned California branch. The role oversees performance, budgeting, policy implementation, HR, and service excellence while also managing a designated book of business as Account Manager.

The ideal candidate will have 5+ years in the industry, 2+ years of management, an active P&C license, and strong communication skills to drive strategic plans and maintain IOA standards across

Qualifications

• 5+ years in the insurance industry.
• 2+ years in management or leadership roles.
• Active Property & Casualty (P&C) license.
• Strong communication skills to drive strategic plans.
• Experience with budgeting and HR processes.

Responsibilities

• Lead IOA operations within the California branch and ensure service excellence.
• Oversee performance metrics and budgeting for the branch.
• Implement policies and HR initiatives across the branch.
• Manage a designated book of business as Account Manager.

Skills

Leadership

Budgeting

Strategic planning

Communication

Operations management

Education

P&C license

Job description

Insurance Office of America seeks a Branch Operations Manager – Commercial Lines to lead IOA operations within the assigned California branch. The role oversees performance, budgeting, policy implementation, HR, and service excellence while also managing a designated book of business as Account Manager.

The ideal candidate will have 5+ years in the industry, 2+ years of management, an active P&C license, and strong communication skills to drive strategic plans and maintain IOA standards across