Branch Operations Specialist: Counter & Warehouse

Motion & Flow Control Products Inc; Smithfield (UT); On-site; USD 42,000 - 52,000; Full time

Job summary

Motion & Flow Control Products Inc in Smithfield, UT is seeking a Branch Operations Associate to handle counter and phone service while supporting warehouse and light production tasks. You will process sales, quotes, and production orders, manage inventory, and prepare items for pickup or shipment.

The role blends customer interaction with hands-on fulfillment in a fast-paced industrial distribution setting.

Qualifications

• Excellent customer service and communication skills.
• Detail-oriented with strong organizational abilities.
• Able to perform basic math calculations.
• Proficient with Microsoft Word, Excel and Outlook; willing to learn new software.
• Forklift certification preferred.

Responsibilities

• Provide prompt, professional counter, phone, and electronic customer service; respond to inquiries, orders, and complaints.
• Learn and apply product knowledge to support customer needs and provide accurate information.
• Process sales, quotes, and/or production orders; maintain documentation and paperwork.
• Estimate and communicate order/delivery timelines based on inventory and production schedules.
• Assist with receiving, stocking, picking, and shipping; operate RF scanner as needed.
• Build hose assemblies and perform quality checks; support light production activities.

Skills

Customer service

Communication

Detail-oriented

Mathematics

Microsoft Office

Education

High school diploma

Tools

Epicor Prophet 21

Job description

Motion & Flow Control Products Inc in Smithfield, UT is seeking a Branch Operations Associate to handle counter and phone service while supporting warehouse and light production tasks. You will process sales, quotes, and production orders, manage inventory, and prepare items for pickup or shipment.

The role blends customer interaction with hands-on fulfillment in a fast-paced industrial distribution setting.