Branch Operations & Sales Leader

Apple Bank; Chelsea (MA); On-site; USD 65,000 - 85,000; Full time

Job summary

Apple Bank is hiring an Assistant Branch Manager (ABM) in Chelsea, MA. The ABM provides leadership support to the Branch Manager and plays a vital role in achieving sales and operational performance goals.

The suitable candidate will oversee daily branch operations, ensure compliance with regulations, and coach staff on effective sales techniques and customer service. A Bachelor’s degree and extensive banking experience are preferred.

Qualifications

• High School Diploma or GED required; Bachelor’s degree preferred.
• At least 6 years of experience in customer service/supervisory role within a banking/retail environment.
• Minimum 3 years of operations experience, preferably in banking.

Responsibilities

• Support the Branch Manager by overseeing the efficient operation of the branch.
• Handle all operational issues and branch-related matters effectively.
• Provide ongoing coaching to staff regarding sales techniques.

Skills

Excellent customer service/sales skills

Strong leadership and interpersonal skills

Excellent communication skills

Effective problem-solving skills

Education

High School Diploma or GED

Bachelor’s degree

Tools

Microsoft Office suite

Banking software

Job description

Apple Bank is hiring an Assistant Branch Manager (ABM) in Chelsea, MA. The ABM provides leadership support to the Branch Manager and plays a vital role in achieving sales and operational performance goals.

The suitable candidate will oversee daily branch operations, ensure compliance with regulations, and coach staff on effective sales techniques and customer service. A Bachelor’s degree and extensive banking experience are preferred.