Branch Operations & Sales Lead (Assistant Manager)

Socket.dev; Riverside (CA); On-site; USD 66,276,000 - 86,163,000; Full time

Job summary

Mariner Finance is seeking a qualified professional to support credit loan processes in a Riverside, CA area branch. You will review applications, present loan solutions, and drive sales while maintaining accuracy and compliance with company policies.

The role requires at least 3 years in customer service or sales within financial services, a high school diploma, reliable transportation, and strong communication skills. Training on applicable insurance licenses is provided as needed.

Qualifications

• Minimum of three years in customer service or sales with two years in consumer lending/financial services.
• High school diploma or equivalent.
• Reliable transportation.
• Excellent written and verbal communication skills.
• Ability to obtain applicable licenses to sell insurance.

Responsibilities

• Process credit loan applications, presents loan solutions based on customer needs, and enthusiastically presents all available sales products.
• Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
• Assist the Branch Manager by preparing reports as needed.
• Maintain compliance in the branch.
• In manager’s absence, coordinate functions and daily operational issues through communication with the District Manager.
• Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.

Skills

Customer service

Sales skills

Communication

Microsoft Office

Education

High school diploma

Tools

CRM software

Job description

Mariner Finance is seeking a qualified professional to support credit loan processes in a Riverside, CA area branch. You will review applications, present loan solutions, and drive sales while maintaining accuracy and compliance with company policies.

The role requires at least 3 years in customer service or sales within financial services, a high school diploma, reliable transportation, and strong communication skills. Training on applicable insurance licenses is provided as needed.