Branch Operations Manager- Tulsa, OK

Nova Leap Health Corp.; Tulsa (OK); On-site; USD 45,000 - 105,000; Full time

Job summary

An established industry player in home care is seeking a dynamic Branch Manager to lead their Tulsa location. This role is pivotal in ensuring exceptional customer service while driving sales growth and compliance with healthcare regulations. The ideal candidate will leverage their leadership and operational management skills to foster a positive branch culture and enhance team performance. With opportunities for professional development and a competitive salary, this position promises to be both rewarding and impactful for those passionate about improving the lives of older adults in their community.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

Paid Holidays

Professional Development Opportunities

Qualifications

• 3+ years in a leadership role within a healthcare setting.
• Knowledge of home care regulations and standards.

Responsibilities

• Recruit, hire, train, and supervise home care staff.
• Manage day-to-day operations and ensure compliance.

Skills

Leadership

Communication

Operational Management

Problem-Solving

Client-Focused Mindset

Education

Bachelor's Degree

Tools

Healthcare Management Software

Job description

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Overview

Nova Leap Health Corp is a leading home care agency dedicated to helping older adults continue to live at home. We provide personalized home care services and solutions to fit the client and family. We are seeking a dynamic and experienced Branch Manager to lead our team and manage the operations of our Tulsa, OK branch location. The ideal candidate will be responsible for ensuring exceptional customer service, driving sales growth, and maintaining compliance with regulatory standards. This role requires strong leadership, communication, and operational management skills with experience in home care, home health, hospice, or similar healthcare setting.

Duties/Responsibilities

• Recruit, hire, train, and supervise home care staff.
• Manage day-to-day operations, scheduling, resource allocation, and logistics.
• Monitor branch performance metrics and develop strategies for improvement.
• Handle customer inquiries, complaints, and escalations in a professional manner.
• Ensure adherence to all company policies and procedures while maintaining a positive branch culture.
• Drive sales growth through business and referral development activities.
• Oversee branch's budget, monitor expenses, and ensure financial targets are met.
• Manage billing and payroll processes, ensuring accuracy and timeliness.

Qualifications

• Bachelor's degree with a minimum of 3 years leadership role within a healthcare setting.
• Knowledge of home care regulations and standards.
• Obtain/maintain administrator certification through state approved agency.
• Excellent communication, interpersonal, and leadership skills.
• Strong problem-solving abilities and a client-focused mindset.
• Proficiency in using healthcare management software and technology.
• Competitive salary with performance-based bonuses.
• Medical, dental, and vision insurance available.
• Paid time off (PTO) plus paid holidays
• Opportunities for professional development and growth.

For consideration, please email resume and cover letter to [e-mail]. On site interviews available during the week of 5/5/2025.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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