Branch Operations Manager

Your Home Improvement Company; Saint Cloud (MN); On-site; USD 65,000 - 95,000; Full time

Job summary

Your Home Improvement Company is seeking an Operations Manager to coordinate field operations teams (YHIC subcontractors) and inside office operations in Minnesota. You will review project schedules, assist with recruiting installers, monitor progress, and maintain customer communication while managing labor costs and inventory.

Responsibilities include reviewing new jobs for accuracy, tracking costs, handling A/R/A/P closings, payroll processing, improving branch production, and supervising

Qualifications

• Minimum of 5 years of experience in construction field operations, focused on bathrooms, doors, siding, and windows.
• Strong problem-solving skills and technology proficiency.
• Well organized with proactive approach to customer/employee/subcontractor interactions.

Responsibilities

• Review new jobs for accuracy and completeness
• Track and manage labor and material costs
• Review and/or perform all accounting functions including A/R, A/P, closings
• Ensure employee payroll information is processed
• Maintain and improve branch production cycle time
• Manage inventory and warehouse
• Employee and subcontractor recruitment
• Review schedules
• Other duties as assigned

Skills

Field operations

Budget labor tracking

Scheduling & coordination

Customer communication

Recruitment

Technology proficiency

Job description

About this position

Description: The Operations Manager is responsible for coordinating the field operations teams (YHIC subcontractors) and inside office operations. This would include but not limited to, reviewing/executing project schedules, assisting with recruiting new installers and/or subcontractors as needed, monitoring work progress, maintain a high level of customer communication, manage labor expenses, oversee inventory, order materials as needed, management reports, supervise and train operations staff, resolve service requests, other duties as assigned.

Requirements: Minimum of 5 years of experience in construction field operations, with a focus on bathrooms, doors, siding, and windows. Good problem-solving skills are required. Must be competent in the use of technology and be able to function proficiently. Must be well organized and have the ability to think on your feet. Must be proactive in your approach to managing customer/employee/subcontractor interactions, company expectations, and be able to work within the organization to deliver win-win solutions for both our customers and our employees/subcontractors.

• Review new jobs for accuracy and completeness
• Track and manage labor and material costs
• Review and/or perform all accounting functions including A/R, A/P, monthly, quarterly, yearly closings,
• Ensure all employee personnel and payroll information is processed
• Maintain and improve branch production cycle time
• Review concerns with Regional Operations Manager
• Manage inventory and warehouse
• Employee and subcontractor recruitment
• Review schedules
• (OTHER DUTIES MAY BE ASSIGNED)

PERFORMANCE EXPECTATIONS:

• Revenue projections of branch
• 90-day branch quality
• Project timelines
• Customer service surveys, top score of 90% or better
• Office operations

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and/or qualifications required of employees to this job.

Your Home Improvement Company is an Equal Employment Opportunity Employer