Branch Operations Manager

Lansing Building Products, LLC; Lexington (KY); On-site; USD 60,000 - 90,000; Full time

Job summary

Lansing Building Products, LLC is seeking a Branch Operations Manager in Lexington to oversee daily branch operations, supervise the inside sales staff and warehouse, and support profitability through P&L awareness. You will act as the go-to for service issues and drive process improvements within a Lansing-wide inventory network.

The role emphasizes leadership, building products experience, and strong customer relations in a fast-paced environment, with a focus on achieving branch goals and

Qualifications

• Bilingual a plus!
• Experienced manager and supervisor with the ability to motivate subordinates
• High integrity and energy in a fast-paced environment
• Experience with building products in sales or senior warehouse roles
• Ability to meet and reach personal goals
• Strong interest in sales/retail from jobs or education
• Excellent interpersonal skills to work one-on-one with customers and resolve issues
• Strong computer knowledge
• Professional with telephone etiquette
• Competitive drive and willingness to go the extra mile
• Strong communication and social skills
• Heavy lifting up to 70 pounds may be required

Responsibilities

• Live our mission statement centered on our values of respect, service, and excellence
• Works under the direction of the branch manager and is responsible for the day-to-day operation of the branch
• Plays a critical role in the profitability of the branch and assists the branch manager with P&L management
• Supervises the inside sales staff and the warehouse manager
• Serves as the “go-to” leader for customer service opportunities and issues
• Searches for ways to improve branch operations and sales
• Monitors all branch operations, including: warehouse processes, physical inventory, fleet, payroll, bank deposits, cycle counts, and daily reports using Lansing's "day's work in a day's time" philosophy
• Works alongside the warehouse manager and associates
• Uses company's sophisticated inventory management network, which ties all Lansing branches together
• Responsible for branch staffing
• Does what is necessary to get the job done while following our mission statement

Skills

Bilingual

Team leadership

Integrity

Sales interest

Customer relations

Interpersonal skills

Computer skills

Telephone etiquette

Competitive drive

Communication

Physical fitness

Goal oriented

Job description

Branch Operations Manager Responsibilities

• Live our mission statement centered on our values of respect, service, and excellence
• Works under the direction of the branch manager and is responsible for the day-to-day operation of the branch
• Plays a critical role in the profitability of the branch and assists the branch manager with P&L management
• Supervises the inside sales staff and the warehouse manager
• Serves as the “go-to” leader for customer service opportunities and issues
• Searches for ways to improve branch operations and sales
• Monitors all branch operations, including: warehouse processes, physical inventory, fleet, payroll, bank deposits, cycle counts, and daily reports using Lansing's "day's work in a day's time" philosophy
• Works alongside the warehouse manager and associates
• Uses company's sophisticated inventory management network, which ties all Lansing branches together
• Responsible for branch staffing
• Does what is necessary to get the job done while following our mission statement

Branch Operations Manager Qualifications

• Bilingual a plus!
• Experienced manager and supervisor with the ability to motivate subordinates
• High integrity and energy while working in a fast-paced environment
• Experienced manager with the ability to motivate subordinates
• Experience with building products either as a salesperson or in senior warehouse roles
• Ability to meet -- and reach -- personal goals
• Strong interest in sales and/or retail as evidenced by previous jobs or by education
• Excellent interpersonal skills -- the ability to work one-on-one with customers and the ability to resolve sensitive business-related issues
• Strong computer knowledge
• All-around business professional with exceptional telephone etiquette
• Competitor with a hunger for success and the willingness to go the extra mile
• Strong communication and social skills
• Heavy lifting -- up to 70 pounds -- may be required on occasion

WRH123