Branch Manager

Lansing Building Products, LLC; Greensboro (NC); Presencial; USD 85 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company car (gas card and insurance)

Cell phone

Laptop

Tablet

Annual sales incentive trip

Great Place To Work certification

Resumo da oferta

Lansing Building Products is seeking a Branch Manager in Greensboro, NC to lead a high-performing team and drive branch profitability. You will manage day-to-day operations, coach staff, and cultivate strong customer and vendor relationships to execute Lansing's strategy.

The role requires strategic leadership, a focus on service excellence, and the ability to deliver results in a growth-focused environment.

Qualificações

• Unwavering commitment to ethics and integrity.
• Proven leadership with ability to build a high-performing branch.
• Experience in B2B sales and developing new business.
• Strong communication, coaching, and people-development skills.
• Ability to manage branch operations and customer experience.
• Willingness to engage with vendors and lead quarterly planning.

Responsabilidades

• Lead day-to-day branch functions through direct and indirect supervision.
• Direct and oversee all aspects of the associate experience including hiring, onboarding, training, and performance management.
• Oversee customer experience, create wow moments, build partnerships, enforce policies and drive improvements.
• Build relationships with key vendors and lead quarterly vendor planning meetings.
• Coach and develop branch personnel with ride-alongs and regular check-ins.
• Conduct regular meetings to promote communication and alignment.
• Collaborate with Regional Manager and Home Office support; engage leadership.
• Serve as lead salesperson, spending time away from the branch to grow relationships.

Conhecimentos

People leadership

B2B sales

Communication

Team coaching

Strategic planning

Descrição da oferta de emprego

Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service, and Excellence in everything we do. Lansing has nearly 2,000 associates in 112 branches serving customers in 34 states, along with Home Office locations in Richmond, VA and Waltham, MA.

We exist to make a positive impact in people's lives and are focused on delivering a best-in-class experience to our associates and our customers. As a growing company, we offer the opportunity to build a meaningful career, develop new skills, work alongside experienced leaders, and make a visible impact on our business and the customers we serve. We combine the resources and opportunities of a growing national organization with the personal connections and values-driven culture of a family business. For talented people who want to grow, contribute, and be part of something built to last, Lansing offers an opportunity to build more than a job—we offer a career with purpose.

Overview

• Embody Lansing's Purpose, Mission, and True Blue behaviors;
• Build and maintain a high-performing team;
• Drive operations and sales excellence; and
• Run a profitable branch

The Branch Manager drives progress toward execution of Lansing's strategy and achievement of its longterm goals. The Branch Manager also serves as a change management leader when it comes to implementing company initiatives. Positions that report directly to the Branch Manager include Branch Operations Manager (all locations), Outside Sales Representative (most locations), and Outside Sales Trainee (select locations). The Branch Manager, in turn, reports to the Regional Manager

Branch Manager Responsibilities

• Lead the day-to-day functions of the branch, both directly and indirectly through engagement of the Branch Operations Manager, Warehouse Manager, Outside Sales Representative(s), and other branch associates
• Direct and oversee all facets of the associate experience at the branch, including hiring, onboarding, training, development, performance management, advancement, and separations
• Direct and oversee all facets of the customer experience at the branch, including creation of "wow" moments, commitment to building valuable partnerships, adherence to operational policies and procedures, and making each day better through inputs such as customer feedback and audit findings
• Build and sustain strong relationships with key vendors and other important stakeholders, including initiating and leading quarterly strategic vendor planning meetings
• Regularly coach and develop other branch personnel, including consistent ride-alongs with Outside Sales Representatives (using the Branch Manager Ride-Along Playbook) and Outside Sales Trainees and dedicated check-ins with Branch Operations Manager
• On a weekly basis, conduct sales meeting, management meeting, "all associate" branch meeting, and other group meetings as needed to promote clear communication, alignment, execution, and continuous improvement
• Engage the whole Lansing team by working effectively with Regional Manager, Home Office support personnel, and senior leadership
• Serve as a lead salesperson for the branch, including regularly spending time away from the branch to enhance existing customer relationships and develop new customer relationships

Branch Manager Qualifications

• Unwavering commitment to the highest ethical standards and integrity
• Track record of being optimistic, motivating, competitive, and resilient
• Solid capability, potential, and willingness to grow when it comes to people leadership and talent development (prior people management experience a plus)
• Outstanding communication, social, and listening skills, including willingness to give direct feedback to associates at all levels of the organization
• Prior business-to-business sales experience along with high sales aptitude and willingness to cultivate new business (not just manage existing business)
• Ability to work independently as well as collaboratively in a group (including across business functions)
• Innovative mindset and willingness to analyze lessons learned and challenge status quo

Branch Manager Compensation Package

• Lansing is a certified Great Place To Work®, for 7 years running
• Competitive base salary with uncapped opportunity for bonus based on branch gross sales, branch net profit, and delivery on team and operational expectations
• Company car (gas card and insurance coverage included), cell phone, laptop, and tablet
• Ability to qualify for annual sales incentive trip (recent trip locations include Hawaii, Dominican Republic, Grand Cayman, and Costa Rica)

SLS123

A Career With Lansing Building Products Offers

• Coverage to support your overall well-being: Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP
• Investment in your future: Competitive 401k, Employer Match of 50% up to 15% of salary
• Culture: A people-first workplace focused on collaboration and growth.
• Work/Life Balance: Paid Vacation & Sick Days
• Growth/Development: Tuition Reimbursement & Training Programs

Other Added Benefits

• Company Paid Parental Leave
• Company Paid Life Insurance
• Short Term & Long-Term Disability
• Paid Holidays
• Health and Wellness program
• Volunteer Time

Lansing Building Products is proud to be an equal opportunity workplace committed to building a diverse team of qualified individuals.