Branch Operations Manager

Sky Climber Access Solutions; Kenner (LA); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading access solutions provider in Kenner is seeking a Branch Operations Manager to oversee daily operations and ensure efficiency in rental, service, and sales. The ideal candidate will manage inventory and compliance while delivering excellent customer service. The role requires a bachelor’s degree, team leadership experience, and knowledge of ERP systems. Strong candidates will be bilingual in English and Spanish and have a background in commercial equipment rental. This position offers a competitive salary and opportunities for professional growth.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 2–3 years of experience leading or supervising a team.
• 3+ years of experience managing inventory or warehouse operations.

Responsibilities

• Oversee branch rental and sales operations.
• Deliver excellent customer service and support.
• Manage inventory and supply chain to maintain appropriate stock levels.

Skills

Overseeing branch operations

Customer service

Inventory management

Team leadership

Bilingual (English and Spanish)

Education

Bachelor’s degree or equivalent work experience

Tools

ERP systems (Systematic preferred)

Job description

he Branch Operations Manager oversees the daily operations of the branch, driving success in rental, service, and sales. This role manages and supports key areas including inventory and supply chain, reporting, documentation, compliance, and financial processes—all while ensuring smooth, efficient, and policy-compliant branch performance.

Responsibilities

• Oversee branch rental and sales operations.
• Deliver excellent customer service and support.
• Partner with administration to manage branch collections.
• Ensure all required client documentation is properly completed, distributed, and maintained.
• Maintain strong knowledge of products and vendors.
• Provide management updates by reviewing reports, summarizing data, and identifying trends.
• Supervise branch staff and coordinate staffing needs with HR.
• Manage inventory, supply chain, and cycle counts to maintain appropriate stock levels.
• Implement and enforce company policies, goals, and compliance standards.
• Monitor and uphold branch safety practices.
• Support crew with loading/unloading trucks, order fulfillment, and equipment staging when needed.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Previous experience in commercial or industrial equipment rental preferred.
• 2–3 years of experience leading or supervising a team.
• 3+ years of experience managing inventory or warehouse operations.
• Bilingual in English and Spanish a plus.
• Experience using ERP systems (Systematic preferred).
• Must have a valid driver’s license.
• Able to lift and move up to 50 lbs as needed.