Branch Manager

BIC Recruiting; Port Lavaca (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Standard package

Job summary

BIC Recruiting is seeking a Branch Manager for a Columbus, OH location to lead rental operations and sales initiatives. The role oversees Customer Service Reps, Sales staff, and Shop Foremen, driving service quality and profitability.

The ideal candidate has a strong background in equipment rental or HVAC, with proven sales success, leadership skills, and the ability to manage multiple teams and priorities.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 2+ years of direct sales experience.
• Proven sales track record in solution selling.
• Strong technical background with ability to learn engineering concepts.
• Self-starter with excellent communication and motivation.

Responsibilities

• Manage a branch operations including Customer Service Reps and Sales staff.
• Oversee daily contract management and reporting.
• Drive sales plans and ensure targets are met.
• Manage debt collection efforts and compliance.
• Hire, train, and evaluate staff; foster a productive team.

Skills

Sales experience

Leadership

Customer service

Communication skills

Problem solving

Project management

High-volume sales

Education

Bachelor's degree or equivalent experience

Job description

Company Overview

A leader in the equipment rental industry, our client is constantly advancing the idea of how a company can best serve its customers, communities and the planet. With a vast network of locations across North America and an expansive portfolio of products and services, we deliver solutions to support any job

Position Title

Branch Manager

Compensation

Competitive Base + DOE

Benefits

Standard package

Location

Columbus, OH

Summary

The Branch Manager will be responsible for the overall direction, coordination, and evaluation of the rental center. This includes managing Customer Service Reps, Salespeople, Shop Foremen, and Drivers as well as the operational and financial reporting on each function.

Duties or Responsibilities

• Review of all contracts raised on a daily basis; i.e., creations, amendments, suspensions, and terminations
• Daily assess the need for purchasing equipment through feedback from salesmen, rental managers, customer feedback, supplier salesmen and Marketing Department Product Managers
• Assess, modify, and approve Sales Plan every week and ensure that it is carried out appropriately
• Ensure ongoing compliance with all statutory requirements
• Review the debt collection efforts (calls and/or visits made) daily
• Ensure Salesmen and Customer Service Representatives are aware of slow-moving equipment
• Ensure that Shop Foremen are aware of all equipment not available for rent
• Ensure that Rental Center Yard, facility, and staff are in a presentable state
• Handle various reporting such as monthly rental income forecast, daily contract count, and capitol approval requests
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws
• Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems

Experience and Qualifications

• Bachelor's degree in a related field of study or equivalent experience in equipment rental or HVAC industry plus 2+ years of direct sales experience
• Requires a proven sales track record in solution-selling approach
• Requires a strong technical background, detail-oriented along with the ability to learn engineering concepts.
• Self-starter, possess excellent communication skills, be highly motivated, and a results-driven sales professional
• Ability to problem solve and think outside the box
• Highly organized and able to handle multiple opportunities and clients concurrently
• Ability to work effectively and meet sales objectives without detailed day-to-day direction
• Strong project management, new business development and customer retention skills a must
• High volume sales experience preferred