Branch Operations Leader: Sales & Service Excellence

Dempsey Resource Management Inc.; San Juan (PR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Job summary

Dempsey Resource Management Inc. is looking for an experienced candidate to oversee daily operations of the branch in San Juan, Puerto Rico. The ideal candidate will manage financial targets and budgets while ensuring high standards of service through quality audit processes.

Applicants should have a Bachelor’s degree in Business Administration or a related field and 3-5 years of experience in FMCG or Salon and Spa. Strong leadership skills and excellent customer service are essential for this role.

Qualifications

• 3-5 years of experience in FMCG or Salon and Spa industry.
• Strong leadership skills and excellent customer service.
• Proven experience in overseeing operations and controlling budgets.

Responsibilities

• Oversee daily operations of the branch.
• Manage financial targets and budgets.
• Implement quality audit processes.
• Conduct training sessions to enhance team performance.
• Drive sales initiatives focusing on customer satisfaction.

Skills

Leadership skills

Customer service

Financial target management

Education

Bachelor’s degree in Business Administration or related field

Job description

Dempsey Resource Management Inc. is looking for an experienced candidate to oversee daily operations of the branch in San Juan, Puerto Rico. The ideal candidate will manage financial targets and budgets while ensuring high standards of service through quality audit processes.

Applicants should have a Bachelor’s degree in Business Administration or a related field and 3-5 years of experience in FMCG or Salon and Spa. Strong leadership skills and excellent customer service are essential for this role.