Branch Operations Leader — Safety, Service & Growth

Mobile Air Inc.; Pasadena (CA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonus

Health, Vision, and Dental Insurance

Life Insurance

401k with company match

Paid time off

Job summary

Mobile Air & Power Rentals in Pasadena, TX seeks a Branch Operations Manager to oversee all branch operations, staffing, fleet, parts inventory, and safety culture. You will coordinate technicians, schedule service delivery, and ensure compliance with MAPR standards.

The role requires a bachelor’s degree or equivalent with several years of leadership and lean principles; you’ll drive performance metrics, coach staff, and build strong relationships with customers and the community.

Qualifications

• Bachelor’s degree or equivalent 5 years related experience.
• 3 years of direct line management preferred.
• 1 year of experience managing technical employees preferred.
• Experience with lean principles including 5S/6S and other related process improvement methodologies preferred.
• Excellent interpersonal, teamwork and customer service skills.
• Competitive pay and quarterly bonus.

Responsibilities

• Core responsibility for service execution delivery resulting in enhanced customer service levels.
• Directly responsible for technician supervision and deployment through planning and scheduling.
• Responsible for the completion and management of IDPs; collaborates with Regional Service Manager and Training Department to drive workforce planning through skills development; responsible for ensuring skill sets meet the organizational needs.
• Enforces standards, executes objectives, and holds team accountable for performance.
• Ensures optimal team performance and capability by providing day-to-day leadership, coaching, development, and corrective action.
• Provides input for personnel decisions to Regional Service Manager.
• Acts as Local HSE Representative responsible for driving safety performance and accountability.
• Ensures facilities and work areas are safe, clean, and fully operational.
• Conducts daily toolbox & Safety meetings.
• Ensures timely maintenance, availability, and reliability of fleet for deployment.
• Ensures accuracy of Fleet Readiness, Utilization, inventory, and other related information.
• Schedules and coordinates deployment of fleet and staff to fulfill customers’ contract.
• Executes logistics and equipment transfer requests and ensures equipment deployed is prepared and fully functional at deployment time.
• Responsible for ensuring compliance with MAPR standards.
• Accountable for delivery on all key operations metrics.
• Requisitions and reports receipt of supplies, parts, and fleet.
• Reviews all work orders and coaches’ technicians on execution.
• Other duties as assigned.

Skills

Leadership

Team management

Operations management

Safety compliance

Customer service

Education

Bachelor’s degree or equivalent

Tools

Lean principles (5S/6S)

Job description

Mobile Air & Power Rentals in Pasadena, TX seeks a Branch Operations Manager to oversee all branch operations, staffing, fleet, parts inventory, and safety culture. You will coordinate technicians, schedule service delivery, and ensure compliance with MAPR standards.

The role requires a bachelor’s degree or equivalent with several years of leadership and lean principles; you’ll drive performance metrics, coach staff, and build strong relationships with customers and the community.