Branch Operations Leader | Safety, Service & Growth

ur; Clairton (Allegheny County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Parental Leave

Career Development & PromotionalOpport

Employee Discount Program

Paid Sick Leave

Early Wage Access

Job summary

United Rentals is seeking an Operations Manager to lead the branch's service delivery and drive productivity. You will work with the Branch Manager to ensure safety, top-tier customer service, and adherence to standard processes across operations.

You will oversee daily activities, coach staff, oversee sales initiatives, and promote a culture of accountability and continuous improvement. This role rewards leadership and hands-on collaboration in a dynamic equipment rental environment.

Qualifications

• High School diploma; Bachelor's degree preferred.
• 3+ years of sales and operational experience.
• Basic knowledge of the construction rental equipment industry or related.
• Strong motivational and leadership skills.
• Superior customer service, teamwork and verbal/written communication skills.
• Proficient in Microsoft Office (particularly Excel).
• Valid driver's license with an acceptable record.

Responsibilities

• Support Branch Manager in implementing actions to achieve financial objectives.
• Assist the Branch Manager in ensuring compliance with all company policies.
• Oversee sales efforts and business initiatives.
• Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable.
• Motivate, coach and train personnel.
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication.

Skills

Leadership

Sales experience

Operations management

Customer service

Communication

Team motivation

Education

Bachelor's degree preferred

High School diploma

Tools

Microsoft Office

Excel

Job description

United Rentals is seeking an Operations Manager to lead the branch's service delivery and drive productivity. You will work with the Branch Manager to ensure safety, top-tier customer service, and adherence to standard processes across operations.

You will oversee daily activities, coach staff, oversee sales initiatives, and promote a culture of accountability and continuous improvement. This role rewards leadership and hands-on collaboration in a dynamic equipment rental environment.