Branch & Operations Leader - Retail & Facilities

Socket.dev; Bethesda (MD); On-site; USD 102,000 - 131,000; Full time

Job summary

Navy Exchange Program seeks a Branch Exchange Manager with extensive store operations management and supervisory experience. You will oversee all exchange activities, drive sales objectives, and ensure compliance with directives across outlets.

The role emphasizes leadership, training, asset protection, and efficient use of facilities and staff to deliver top service and profits. This position requires strategic planning and strong operational oversight.

Qualifications

• Three years of administrative, operational, merchandising, and management skills experience.
• 1 year of academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4-year bachelor's degree for 3 years of general experience.
• Four years of progressively responsible store operational management experience which demonstrated an understanding of the needs problems and solutions in administering management programs relating to most of the following merchandising accounting personnel facility maintenance distribution and general administration and experience in planning directing and or coordinating merchandising activities and supervisory experience in human resources or similar work which demonstrated the knowledge and ability to provide support in managing a retailing organization.

Responsibilities

• Directs and coordinates all phases of Exchange activities and associates efforts toward maximum responsiveness to the Navy Exchange Program mission and requirements.
• Makes inspections of all activities and outlets, directing corrective action and follow-up to ensure prompt, proper measures are taken.
• Ensures maximum utilization of facilities, equipment, cash, and associates while maintaining high standards of performance and customer service.
• Ensures compliance with directives and operating instructions to uphold a high standard of operational performance.
• Responsible for achieving sales and profit objectives and reviews operational reports to drive goals; initiates corrective actions when needed.

Skills

Store operations management

Supervisory experience

Merchandising

Administrative processes

Personnel management

Job description

Navy Exchange Program seeks a Branch Exchange Manager with extensive store operations management and supervisory experience. You will oversee all exchange activities, drive sales objectives, and ensure compliance with directives across outlets.

The role emphasizes leadership, training, asset protection, and efficient use of facilities and staff to deliver top service and profits. This position requires strategic planning and strong operational oversight.