GENERAL MANAGER ($50-$75M)

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Bethesda (MD); On-site; USD 102,000 - 131,000; Full time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Bethesda, MD seeks a Store Manager to direct operations at main Exchange branches and locations. You will coordinate activities, supervise staff, ensure compliance with directives, and drive sales and profits to meet program goals.

The role requires four years of progressive store management experience, strong leadership, merchandising, accounting, personnel and facilities maintenance know-how, and HR supervision.

Qualifications

• Three years of administrative, operational, merchandising, and management skills experience.
• 1 year of academic study above the high school level may substitute for 9 months of experience up to a 4-year degree for 3 years of general experience.
• Four years of progressively responsible store operational management experience with knowledge of merchandising, accounting, personnel, facility maintenance, distribution and general administration.

Responsibilities

• Directs and coordinates all phases of Exchange activities and associates efforts toward program mission.
• Inspects activities and outlets, identifies deficiencies and directs corrective action.
• Ensures optimal use of facilities, equipment, cash and associates.
• Ensures compliance with directives and operating instructions for high performance and service.
• Reviews reports to achieve department goals; initiates corrective action when needed.
• Oversees staffing, leave, discipline and performance appraisals; manages training programs.
• Manages receipt, price marking, storage, custody and documentation for merchandise.
• Maintains equipment and facilities; develops and implements five-year capital plan when needed.
• Oversees Exchange Security, Safety, and Fire Protection/Prevention programs.
• Safeguards Exchange property and funds; participates in community activities.
• Leads sales promotion efforts to drive traffic and sales.

Skills

Management experience

Administrative experience

Merchandising

Personnel management

Facilities maintenance

Distribution

General administration

Human resources

Education

Bachelor's degree or equivalent

Job description

Starting Salary: $101,693.00 - 130,584.00

Starting Salary: $101,693.00 - 130,584.00

Job Summary

Manages plans directs and coordinates all activities at a main Exchange branches and locations.

Duties And Responsibilities

• Directs and coordinates all phases of Exchange activities and associates efforts toward maximum responsiveness to the Navy Exchange Program mission and requirements.
• Makes periodic and frequent inspections of all activities and outlets, identifying areas of deficiency. Directs the correction of deficiencies and follows up to assure that prompt and proper corrective action has been taken.
• Ensures maximum and full utilization of all facilities, equipment, cash and associates.
• Assures compliance by all associates with requirements prescribed in departmental, Command and NEXCOM directives and operating instructions for a high standard of operational performance and customer service.
• Responsible for achieving sales and profit objectives of the NEXCOM business strategy, basic policies and programs. Reviews and analyzes operational reports to ensure that goals set for each operational department are achieved; initiates corrective action when goals are not met.
• Supervises operation through subordinate supervisory staff. Approves leave and vacation; enforces work rules, establishes internal operating policies and procedures and initiates programs or projects to serve mission needs. Ensures that a continuing program of training in all areas is carried out. Interviews and selects associates, completes performance appraisals. Reviews proposed disciplinary actions and resolves grievances and complaints.
• Ensures through subordinate staff, receipt, price marking, storage, custody and proper administration and documentation under the various control procedures applicable to the receipt of merchandise.
• Ensures that a maintenance and repair program is in effect for all equipment and facilities to keep all Exchange facilities in excellent condition.- Ensures through subordinate supervisors, the development of an Exchange Facility Master Plan showing five-year projection of projects to achieve facility objectives and encompass the preliminary development of capital expenditure projects. Prepares projects for final approval; supervises the execution of projects, and when required, evaluates the results.
• Ensures through subordinate managers the implementation, administration, and coordination of all phases of the Exchange Security, Safety, and Fire Protection/Prevention Programs.
• Responsible, through subordinate managers, for the custody, protection, and accountability of Exchange property and funds.
• Participates and encourages participation in local community activities to reflect the best interests of the Navy Exchange Program.
• Ensures that an effective sales promotion program, provided by NEXCOM is implemented to generate increased sales and traffic.
• Reports directly to the Commanding Officer who provides broad general direction. Recommendations, comments and resolutions are reviewed for adherence to established policies and for assurance that objectives are met. Work performance is reviewed and evaluated on the basis of overall results in meeting planned objectives and the improvement in operating results of the Exchange.
• Requires Secret (S) Security Clearance.
• Performs other related duties as assigned.

Training Requirement

Associate must receive hazardous material (HazMat) training within 90 days of hire per Department of Transportation regulations

The incumbent of this position must file a Financial Disclosure Report (OGE) Form 450, as required.

Requires a total of 7 years of experience in any combination noted below:

GENERAL EXPERIENCE:

Three years of administrative, operational, merchandising, and management skills experience, or other responsible work which enabled the applicant to gain knowledge of management practices and administrative processes; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment.

OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE:

1 year of academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4-year bachelor's degree for 3 years of general experience.

AND SPECIALIZED EXPERIENCE:

Four years of progressively responsible store operational management experience which demonstrated an understanding of the needs problems and solutions in administering management programs relating to most of the following merchandising accounting personnel facility maintenance distribution and general administration and experience in planning directing and or coordinating merchandising activities and supervisory experience in human resources or similar work which demonstrated the knowledge and ability to provide support in managing a retailing organization.

NOTE

Specialized experience must include four years of progressively responsible experience as a Branch Exchange Manager, General Manager in-training, Store Manager, District Operations Specialist, and/or General Manager.

Primary Location

United States-Maryland-Bethesda

Organization

Bethesda

Job

Store Management

Schedule

Full-Time (35 + hours)

Unposting Date

Ongoing