Branch Operations Leader, Commercial Lines (P&C Licensed)

Insurance Office of America; Camarillo (CA); Hybrid; USD 110,000 - 125,000; Full time

Benefits offered by this job

Company-paid health insurance

Paid holidays

401K with employer match

Professional growth

Work-life balance

Job summary

Insurance Office of America is seeking a Branch Operations Manager for Commercial Lines in California. The role leads operations, budgeting, policy implementation, and staff development at the assigned branch, while also serving as Account Manager for a book of business.

The ideal candidate holds an active P&C license, has 5+ years in the industry with 2+ years of management experience, and excels in client relations and leadership.

Qualifications

• 5+ years of industry experience in insurance operations or related field.
• 2+ years of management experience leading a team.
• Active property & casualty license required.
• Strong Account Management capabilities with significant client interaction (up to 50%).
• Excellent communication, people management, and negotiation skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Responsibilities

• Lead daily operations and workflow within the branch.
• Drive annual strategic and tactical plans for the branch.
• Manage branch P&L, control costs, and meet financial goals.
• Develop and manage the annual budget and variances.
• Communicate leadership vision and mission for the branch.
• Build and manage a qualified operations team.
• Participate in recruitment and evaluate merger/acquisition opportunities.
• Oversee HR processes and policy compliance and performance standards.
• Monitor performance data and implement corrective actions as needed.
• Foster relationships with IOA leadership and employees to promote IOA values.

Skills

Account Management

Communication

People Management

Negotiation

MS Office

Education

High School Diploma

Tools

MS Office Suite

Job description

Insurance Office of America is seeking a Branch Operations Manager for Commercial Lines in California. The role leads operations, budgeting, policy implementation, and staff development at the assigned branch, while also serving as Account Manager for a book of business.

The ideal candidate holds an active P&C license, has 5+ years in the industry with 2+ years of management experience, and excels in client relations and leadership.