Branch Operations Leader — Auto Body & Service

Socket.dev; Bensalem Township (Bucks County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Sick/PTO

Paid holidays

Competitive salary

401k match

Medical, dental, vision

Referral bonus

Life Insurance

Supplemental insurance

Team-driven environment

Job summary

State Truck Collision is seeking a Branch Manager to oversee operations at a body shop facility. You will lead safety initiatives, manage a team, handle customer repairs and estimates, and ensure profitable performance while aligning with company standards.

You will mentor staff, coordinate with departments, and drive growth through effective leadership and process improvements. Strong communication and organizational skills are essential in this fast-paced environment.

Qualifications

• At least 5 years experience in a managerial role relating to Body Shop and/or Service.
• Associates degree or 10 years related experience.
• Familiar with Microsoft Office software.

Responsibilities

• Promote safety throughout the facility, document meetings, and maintain cleanliness and customer service culture.
• Provide weekly updates to owners on location performance, concerns, and needed assistance.
• Interact with customers and provide repair estimates, updating insureds on job status.
• Schedule technicians to satisfy workload and coordinate with other departments for payments.
• Ensure proper submission of employee time for payroll.
• Ensure compliance with state and local body shop guidelines.
• Grow teams by mentoring and engaging staff to drive business growth.
• Oversee equipment and manpower needs and coordinate maintenance.

Skills

Communication

Prioritization

Business acumen

Auto/Body shop

Customer service

Professionalism

Managerial skills

Mentoring

Organizational skills

Education

Associate degree

Bachelor’s degree preferred

Tools

MS Office

Job description

State Truck Collision is seeking a Branch Manager to oversee operations at a body shop facility. You will lead safety initiatives, manage a team, handle customer repairs and estimates, and ensure profitable performance while aligning with company standards.

You will mentor staff, coordinate with departments, and drive growth through effective leadership and process improvements. Strong communication and organizational skills are essential in this fast-paced environment.